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Marketing and Sales

Everything you need to know about marketing to drive new sales, and how to keep your existing customer base.

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Why Responding to All Your Online Reviews Is Critical
Learn why you need to respond to all your online reviews — not just the negative ones.
Jennifer Dublino
Jennifer Dublino
What Is CTR in Email?
The click-through rate is a critical metric by which a small business can measure its email marketing success.
Jamie Johnson
Jamie Johnson
Text Message Laws Every Business Needs to Follow
Stay in compliance by understanding these critical text message laws for business.
Danielle  Fallon-O’Leary
Danielle Fallon-O’Leary
12 Best Ways to Use Business Texting
Learn how to use text message marketing to benefit your company.
David Gargaro
David Gargaro
12 Reasons to Use Instagram for Your Business
Instagram is a great way to expand your business's reach and engagement with your customers. Here are 12 reasons why your business should be on Instagram.
Kiely Kuligowski
Kiely Kuligowski

Latest in Marketing News: Advice, Tips and Resources

Winning Time movie still
Article
Winning Time: Turn Your Marketing and Sales Teams Into a “Magic” Duo
By Ali Saleh | November 16, 2024

With the right synergy, it’ll be “Showtime” at your business.

Article
The 5 Best Sources of B2B Lead Prospects
By Jennifer Dublino | November 14, 2024

Prospects are audience members whose brand engagement levels indicate they could become customers. Learn where to find B2B leads and how to develop them.

Article
How to Engage Millennials Using Instagram
By Jennifer Dublino | November 14, 2024

Millennials frequently use the Instagram social media platform. Learn how to use Instagram to engage millennials and see what Instagram mistakes to avoid.

Article
20 Features to Look for in a CRM
By Mark Fairlie | November 08, 2024

Many CRM platforms are available that promise to help businesses maintain customer relationships. Learn 20 crucial features your CRM software should offer.

Article
Complete Guide to Understanding the Sales Funnel
By David Gargaro | November 08, 2024

A sales funnel is the step-by-step process that a prospect follows to become your customer.

Article
The Truth Behind Stock Photos: What Works and What Doesn’t
By Sean Peek | November 08, 2024

Stock photos can add graphics to your online content without producing the images yourself. Learn to find quality photos to create better brand messaging.

Article
How Will Blockchain Impact Digital Marketing?
By Mark Fairlie | November 07, 2024

There are lots of interesting blockchain developments in digital marketing, but no one's made a big breakthrough – at least, not yet.

Article
How to Make Your Website GDPR-Compliant Quickly and Easily (and Why You Should Immediately)
By Julie Thompson | November 07, 2024

GDPR is a sweeping data privacy law that impacts any business collecting data on EU citizens. Make sure your business is ready with these easy steps.

Article
13 Tips to Win Customers Over the Phone
By Max Freedman | November 07, 2024

This guide includes tips on how to drive sales over the phone.

Article
6 Effective Strategies for Communication in a Crisis
By Julie Thompson | November 06, 2024

In a crisis, it is essential for a business to interact with its audience. Learn six essential strategies for crisis communication.

Article
5 Powerful Tips for Successful Account Management
By Jamie Johnson | November 06, 2024

An account management strategy dictates how you handle your company's accounts. Learn how to prioritize your accounts and keep your business on track.

business tools
Article
What Is Google Ads and Why Should You Use It?
By Max Freedman | November 06, 2024

Here are some of the benefits of using Google Ads in your digital marketing strategy.

Article
Automated Email Sequence Examples
By Marisa Sanfilippo | November 06, 2024

You can keep your customers more engaged by using automated email sequences, which looks at their actions and behaviors and helps you craft better campaigns.

Article
5 Reasons Why Emotional Intelligence Matters in Sales
By Jennifer Dublino | November 05, 2024

While sales careers require a variety of skills, emotional intelligence may be one of the most important. Learn why emotional intelligence matters in sales.

busy office
Article
9 Ways to Build a Positive Sales Culture
By Megan Totka | November 04, 2024

A successful sales team is the lifeblood of your company. Learn how to develop a healthy, positive sales culture that fosters success for your business.

Article
Everything You Need to Know About Email Marketing Campaigns
By Sean Peek | November 04, 2024

Learn how to create email marketing campaigns that get subscribers’ attention through several strategies like provocative subject lines and images.

Article
Snail Mail Will Rescue Your Digital Campaigns From Tech Uncertainty
By Mark Fairlie | November 04, 2024

Postal mail is a great way to improve responsiveness from your digital marketing campaigns. Find out why it performs so well, even among elusive Gen Zers.

Article
A Guide to Creating a Customer Journey Map for Your Brand
By Adam Uzialko | October 31, 2024

Learn how to build a customer journey map for your small business.

Article
Things You Should Know Before Hiring a Call Center
By Mark Fairlie | October 30, 2024

If your business struggles with its volume of inbound calls, a call center service can help. Here's what you should consider before partnering with one.

marketing team
Article
5 Examples Where the Personal Touch Still Matters in Marketing
By Jennifer Dublino | October 30, 2024

Digital marketing can help you reach many people at once, but reaching out to individual customers or prospects with a personal touch can be effective.

person drawing logos in a sketchbook next to a color palette
Article
How to Create a New Brand Image From Scratch
By Jennifer Dublino | October 30, 2024

Creating a brand image is a crucial marketing task to establish a brand identity. Learn what's involved in a new brand image and branding do's and don'ts.

Article
9 Lead Conversion Tips For Success
By Andrew Martins | October 30, 2024

No matter how you generate business leads, you need to turn brand awareness into actual sales. Here are nine lead conversion tips from industry insiders.

Article
Back to Black: How to Combat a Decline in Sales
By Jennifer Post | October 30, 2024

How do you combat declines in sales when the economy is to blame? See how one business turned its sales around in two years.

Article
12 Proven Ways to Increase Sales
By David Gargaro | October 30, 2024

Growing sales is crucial for small business success. Learn proven ways to increase sales and help your small business grow.

Article
What Is Insight Selling? A Beginner’s Guide
By Paula Fernandes | October 30, 2024

Insight selling involves making a sale by using strategy to coach the customer through the buying process. Here is how it can help your customers.

Salespeople discussing numbers
Article
You’ve Got Leads But Why Aren’t They Buying?
By Jennifer Dublino | October 30, 2024

Understand why leads aren't turning into sales and how to turn potential customers into buyers.

Article
8 Components of Customer Personas
By Tabitha Naylor | October 30, 2024

Developing accurate customer personas is key to your company's success. Here are the components your personas should include and how to use them.

Article
10 Ways to Generate More Sales Leads for Your Business
By David Gargaro | October 29, 2024

Sales leads are important to your business. Here is how you can generate more leads and manage them better by choosing the best CRM system for your needs.

Article
The Business of Automation and AI-Powered Retail Predictions
By Mark Fairlie | October 29, 2024

Learn the ways AI is powering the future of American retail: in-store, online and behind the scenes.

Article
How to Determine Who to Follow Back on Social Media
By Matt D’Angelo | October 25, 2024

Building a social media following is vital for businesses, but be selective about who you follow back. Learn about social media follow-backs.