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Everything you need to know about marketing to drive new sales, and how to keep your existing customer base.

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Trending Marketing Topics

Why Responding to All Your Online Reviews Is Critical
Learn why you need to respond to all your online reviews — not just the negative ones.
Jennifer Dublino
Jennifer Dublino
What Is CTR in Email?
The click-through rate is a critical metric by which a small business can measure its email marketing success.
Jamie Johnson
Jamie Johnson
Text Message Laws Every Business Needs to Follow
Stay in compliance by understanding these critical text message laws for business.
Danielle  Fallon-O’Leary
Danielle Fallon-O’Leary
12 Best Ways to Use Business Texting
Learn how to use text message marketing to benefit your company.
David Gargaro
David Gargaro
12 Reasons to Use Instagram for Your Business
Find new customers and drive repeat business by reaching a broader audience on Instagram.
Kiely Kuligowski
Kiely Kuligowski

Latest in Marketing News: Advice, Tips and Resources

Article
Seeking Brand Advocates: How to Get Influencers to Market Your Product
By Jennifer Dublino | December 20, 2024

Influencer marketing can be an effective way to boost brand awareness and sales. Learn how to convince influencers to market your products the right way.

Article
12 Reasons to Use Instagram for Your Business
By Kiely Kuligowski | December 20, 2024

With over one billion active users, Instagram makes it easy to grow your business on social media.

woman recording a promotional video
Article
Why Influencer Marketing Should Focus on Relationships
By Shane Barker | December 19, 2024

Whether you are targeting small or large audience, the success in influencer marketing largely depends on the relationship.

Article
Best Customer Tracking Methods for Your Small Business
By Jennifer Post | December 18, 2024

Customer tracking helps companies understand who's buying their products and why. Learn what you should track and which customer tracking methods are best.

Article
How to Network on LinkedIn Like a Pro
By Jennifer Dublino | December 17, 2024

LinkedIn is an excellent platform for professional networking. Learn tips for LinkedIn networking and why an active LinkedIn presence is crucial.

Article
8 Questions to Ask Before Connecting With Your Audience on Social Media
By Rotem Gal | December 16, 2024

Audiences want an authentic connection with the companies they patronize. Create a better brand on social media by considering these seven factors.

Article
How New-Age Social Media Marketing Is Changing and What You Need to Know
By Aaron Irmas | December 16, 2024

Social media marketing is effective for brands, but it's evolving rapidly. Learn how to leverage social media marketing today and identify future trends.

Obvious Choice book cover
Article
Not All Businesses Need Influencers, Explains Business Influencer Jonathan Goodman (Full Q&A)
By Antonio Ferme | December 16, 2024

A Q&A with the author of The Obvious Choice

Article
Are Chatbots AI? How to Differentiate Chatbots From Conversational AI
By Mark Fairlie | December 13, 2024

Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their websites and more.

Article
The State of the B2B Sharing Economy
By Danielle Fallon-O’Leary | December 12, 2024

The sharing economy, also known as the peer-to-peer sharing economy, is a system where assets or services are shared between consumers.

Article
How to Write an Executive Summary for a Marketing Plan
By Max Freedman | December 12, 2024

Read our step-by-step guide and get professional advice for writing the executive summary of your marketing plan with tips from chief marketing officers.

Article
10 Tips to Keep Your Emails Out of Gmail’s Promotions Folder
By Julie Thompson | December 11, 2024

Keep your emails out of Gmail’s Promotions folder. Here is how to write high-quality, personalized content that will stay out of spam.

Article
Email Analytics: Metrics You Should Be Tracking
By Nicole Fallon | December 11, 2024

Your business should track certain email analytics. Learn how to create better marketing campaigns, improve customer engagement and drive more conversions.

Article
5 Tips to Market Research Like a Pro
By Mark Fairlie | December 11, 2024

A thriving business requires constant market research to appeal to customers. Here are tips and strategies to start doing market research like a pro.

Article
8 Cringey Brand Fails on Social Media
By Julie Thompson | December 11, 2024

See these embarrassing social media screw-ups from major companies and social media marketing best practices so you don't make the same mistakes.

Article
Returning Customers Spend 67 Percent More Than New Customers – Keep Your Customers Coming Back With a Recurring Revenue Sales Model
By Jennifer Dublino | December 10, 2024

Keeping your current customers is less expensive than attracting new ones. Learn the benefits of recurring revenue and how to implement it in your business.

online customer
Article
One-Click Purchasing: How Click-to-Buy Is Revolutionizing E-Commerce
By Danielle Fallon-O’Leary | December 09, 2024

One-click purchasing allows customers to enter and save contact, shipping and payment information, making buying much easier and cart abandonment less likely.

Article
9 Ways to Reduce Your Email Bounce Rate
By Rachelle Gordon | December 05, 2024

Email bounce rates are a crucial KPI for any email marketing campaign. Here's how to improve them.

Article
5 Tips for Reengaging Past Clients
By Jamie Johnson | December 05, 2024

Reengaging past clients can create new business and save money. Learn strategies for reengaging former clients and the benefits of client reengagement.

Article
How to Conduct a Marketing Analysis
By Adam Uzialko | December 04, 2024

Learn how to conduct a marketing analysis that will help you create better strategies to promote your business and understand your customers.

Article
How to Create an Accessible E-Commerce Website
By Nathan Resnick | December 03, 2024

These ADA compliance tips can help you make your e-commerce website accessible for people with disabilities.

Article
How to Send an Email Blast (With Examples)
By Rachelle Gordon | December 03, 2024

Email blasts are a small but impactful way to reach a wide audience. Find out how to craft a successful e-blast in this guide.

Article
20 Features to Look for in a CRM
By Mark Fairlie | December 02, 2024

Many CRM platforms are available that promise to help businesses maintain customer relationships. Learn 20 crucial features your CRM software should offer.

Article
GDPR: Email Marketing in the Age of Digital Privacy
By Adam Uzialko | December 02, 2024

Digital privacy laws can impact how a business does email marketing campaigns. Here is what you should know before you push send.

Article
8 Components of Customer Personas
By Tabitha Naylor | December 02, 2024

Developing accurate customer personas is key to your company's success. Here are the components your personas should include and how to use them.

Article
7 Highly Effective Ways to Build an Online Community for Your Business
By Max Freedman | December 02, 2024

Online communities keep your target audience engaged with one another and your brand. Here's how to effectively build an online community.

Article
30 Essential Data Analytics Terms Every Marketer Should Know
By Mark Fairlie | November 27, 2024

Every marketer should understand these 30 commonly used data analytics terms so they can create meaningful sales and campaign reports.

Article
Customer Delight: The New Standard in Customer Service
By Sean Peek | November 27, 2024

To delight a customer is to provide the unexpected. Here are seven key principles to providing a delightful customer service experience.

Article
Trends That Will Shape Market Segmentation in 2024
By Max Freedman | November 27, 2024

Keep your business competitive by paying attention to these five market segmentation trends that will help you stay ahead of the game.

Article
5 Ideas to Boost Your Loyalty Program’s Success
By Mark Fairlie | November 26, 2024

Want to boost customer loyalty and retention for your business? Learn rewards program tactics to help you build a loyal customer base and drive more sales.