About Us
Who We Are
Business.com is dedicated to helping small businesses succeed. We’ve spent decades educating entrepreneurs like you and connecting them with the business services and tools needed to run a thriving company.
The site dates back to the late 1990s, when it served as a directory for business listings. Over the years, business.com expanded its purview to cover business news before transforming into an unparalleled resource for entrepreneurs and startups. Today, the site ensures small business owners and their teams are equipped for the modern-day business landscape.
Our Mission
Business.com’s mission is to aid the small business owners at the heart of the U.S economy. To provide this support, we offer more than 1,000 educational articles on business topics and hundreds of reviews for business software and services. Whether you’re just starting your business, expanding or reinventing your company, or developing your exit strategy, business.com has the resources you need to navigate every stage of the entrepreneurial journey.
Now in 2025, we are excited to introduce business.com+, a membership program that empowers small businesses to confidently choose essential business software and services.
Business.com+
We know small businesses lack the time and resources to find the right business services they need to succeed. That’s where business.com and our free membership program, business.com+, come in. We take the pain out of choosing new business services by:
- Offering exclusive deals for reliable and affordable business software, services and tools
- Providing access to dedicated advisors who can guide you during the decision-making process
Business.com+ makes finding the right business services simple, saving business owners time and money. With a stress-free buying journey, you can focus on what matters most — growing your business.
Our Values
Ensure Accuracy
Business.com prides itself on accuracy, whether we’re explaining the different types of business structures or recommending a software solution to process payroll. Our team of business analysts and experts routinely fact-check business.com’s guides, explainers and reviews, with support from a team of content editors and copy editors.
Maintain Objectivity
Business.com is committed to recommending only the best business tools and practices for business owners and their teams. While we consult vendors for background information, our product roundups and service reviews are produced independently to ensure fairness and impartiality.
Continually Evolve
The business world is always changing, so business.com is too. We routinely update our articles to make sure we’re providing the right strategies for the current business climate and staying up to date on relevant trends, such as the rise of AI usage in the workplace.
Always Put the Business Owner First
The ever-changing needs of small business owners and their employees inform all our content decisions. Your business is our business.
How We Create Our Content
At business.com, we create guides, how-tos, strategy breakdowns and product recommendations to support business owners through every part of the business lifecycle. Our expertise takes the form of:
- Products and Services Recommendation Roundups: Based on in-depth research and hands-on testing, our “Best” pages highlight what we’ve found to be the best software or services in a particular business category. You’ll find everything from our top picks for high-quality HR software to our favorite credit card processors.
- Product Reviews: We individually analyze every software and service featured on business.com. These reviews consider factors like pricing, ease of use, features, limitations and customer service.
- Product Comparisons: We know you may be torn between two leading products, so we put competing solutions head to head for rigorous testing and comprehensive analysis. By comparing and contrasting rival vendors, we provide greater insights to help your purchasing decision.
- Informational Articles: Running a business is about more than just having the right tools. You also need institutional knowledge, which is where our topical explainers, best-practice lists and buying guides come in handy.
In addition, you’ll also find:
- Thought-provoking podcasts: Business.com is home to the builders podcast hosted by John Busby. Focused on business inspiration and trends, this engaging weekly listen includes unfiltered conversations with business owners and leaders who have been there, done that, and can advise on the newest changes in the business landscape.
- Must-watch videos: From shorts to long-form interviews, our business.com videos walk you through business concepts and the technology needed to help your business grow.
To learn about our editorial process, click here.
How to Contact Us
We want to hear from you! Email connect@business.com with any questions, comments or concerns.
The business.com Senior Management Team:
Steve Prestidge is the President of business.com. Steve is dedicated to delivering exceptional client success through strategic leadership and innovation. With three decades of experience, Steve has a proven track record of driving client outcomes from startup phases through scaling and optimization. His expertise in product innovation and go-to-market strategies, combined with deep knowledge of technology, digital and data markets, enables him to craft solutions that significantly enhance client performance and profitability.
Before joining business.com, Steve held pivotal Chief Revenue and Innovation roles at Anonos, Data Republic, Dell, LocaliQ | USA Today Network and Getty Images, consistently delivering results that elevated client success and satisfaction.
Ryan is the VP of Content for Business.com, driving editorial strategy with a relentless focus on content quality. Prior to joining the Business.com team, Ryan founded an operations consultancy working with SMBs in diverse industries, including tech, commercial security, IT, accounting, marketing, and B2B SaaS.
For 15 years, Ryan has built content programs for clients such as DIRECTV, AT&T, Discover, eBay, ADT, Macy's, Goldman Sachs, Celebrity Cruises, Allstate, Office Depot, Fanatics, and Angi. He has been featured in profiles by Harvard Business Review, Inc, Adweek, Marketwatch, Barron’s, CBS, Newsweek, Business Insider, and KTLA.
Chad Brooks is the senior managing editor of business.com. A veteran journalist, he has been writing and editing content about small businesses and entrepreneurship for more than a decade. Much of Chad’s work has been focused in the areas of small business communication, specifically on topics surrounding unified communications systems, video conferencing solutions and conference call services.
Over his nearly 30 years as a journalist and content creator, Chad’s work has appeared in a variety of publications, including Business News Daily, The Huffington Post, CNBC, Fox Business, Laptop Mag, Live Science, IT Tech News Daily and Security News Daily. A graduate of Indiana University, Chad also spent 10 years as a newspaper reporter in his hometown of Chicago. In 2014, he published his first book, How to Start a Home-Based App Development Business.
Skye Schooley is a human resources writer and video content creator for business.com. During her tenure at business.com, she has researched and written more than 300 articles and created more than 100 videos on HR-focused topics, including human resources operations, management, leadership and HR technology.
In addition to researching and analyzing products and services that help business owners run a smoother human resources department (such as HR software, PEOs, HROs, employee monitoring software, and time and attendance systems), Skye investigates and writes on topics aimed at building better workplace cultures, like protecting employee privacy, managing human capital, improving communication and fostering workplace diversity.
Greg Coonley is the vice president of sales for the business services division of Centerfield, specifically focusing on business.com. Since joining the team in 2015, Greg has helped build and bring to market the new business.com suite of products, including pay-per-click campaigns, sponsored content and marketing qualified leads.
Prior to business.com, Greg worked in customer service and sales roles at Monster Worldwide and TechTarget. He holds a bachelor’s degree in marketing from Providence College. Greg lives near Saratoga, New York.
George Huang is a product manager for business.com, where is responsible for product strategy. He collaborates with engineering and business stakeholders to transform user needs into impactful products, skillfully blending innovation with user-centered design and continually optimizing portfolio websites.
George boasts more than 10 years of product management experience in diverse industries like gaming, e-commerce, SaaS and mobile consumer apps. George has a bachelor's degree in management information systems from the University of Arizona. He enjoys traveling with his family and acquiring new languages when he's not focused on business.com.
Brittany Chiappone has more than a decade of experience in website production. During her time at business.com, she has been responsible for producing thousands of pieces of content related to small businesses.
In addition to her work at business.com, Brittany has produced content for a wide range of digital publications, including Security.org, The Senior List, CordCutting.com, InMyArea.com, Secret Escapes and the ParksByNature Network. It was at ParksByNature that she led the development of the Pocket Ranger, an iOS and Android mobile app for U.S. state parks and wildlife areas. She has been with business.com since 2019, and enjoys making sure the site's content looks its best.
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