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ChatGPT Alternatives for Copywriting, Images, Video and Chatbots

Specialized AI-powered tools can help your productivity skyrocket.

Mark Fairlie
Written by:
Mark Fairlie, Senior Analyst
author image
Editor verified:
Gretchen Grunburg,Senior Editor
Last Updated Mar 19, 2026
Business.com earns commissions from some listed providers. Editorial Guidelines.
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When it launched in November 2022, ChatGPT stunned the world with its ability to hold engaging, human-like conversations with users in real time. Today, users deploy ChatGPT to design and write websites, generate images and videos, and handle customer questions and complaints — often with limited human input. But ChatGPT isn’t the only player in the AI space. Specialized AI assistants can outperform it on tasks like software development, financial forecasting and advanced data analysis.

Below, we’ll explore top ChatGPT alternatives for copywriting, image and video creation, and online chatbots so you can get the most from AI-powered productivity tools.

Did You Know?Did you know
A 2022 Metaculus forecast predicted AI wouldn't pass the Turing Test (a test of whether a human can tell they're talking to a machine) until 2029. However, a 2024 UC San Diego study found participants identified GPT-4 as human 54 percent of the time, leading some researchers to argue it had effectively passed the test.

ChatGPT alternatives for copywriting

ChatGPT has its uses for copywriting, but it’s limited in some areas, including SEO strategy and content optimization, according to Rodrigo Cesar, CEO and founder of SSInvent. “I use ChatGPT daily, but I’ve hit real limits with formatting control, brand voice consistency and up-to-date data,” Cesar explained. “It’s a great brainstorming partner, but when I need content that matches specific SEO strategy guidelines or stays tightly on-brand, I often look elsewhere or layer it with manual editing.”

If you want to use AI for marketing content, consider the following three specialist copywriting platforms.

Jasper

  • Pricing: Starting at $59 per month per seat (paid annually)
  • Free trial: Seven days (payment details required)

Jasper’s Brand IQ tool lets you upload your brand’s vocabulary, grammar and punctuation rules so its output aligns with your branding guidelines. You can also provide details about your target audience profile, company history and products and services, ensuring the content is accurate, relevant and tailored to your ideal customers.

Use the platform’s prebuilt tools to create everything from ad campaigns and alt text to webinar and white paper outlines. You can even feed Jasper your competitors’ blogs and web pages as reference material, helping you match or surpass their content in quality and depth. Businesses can also have Jasper insert custom information that highlights specific selling points or addresses common customer questions and objections.

Dimple Thakkar, CEO of SYNHERGY, noted that Jasper can be a powerful tool, but it works best with human oversight. “Jasper is great for fast drafts and ideation, but it needs guardrails or your copy will sound like it went to the same webinar as everyone else’s,” Thakkar explained.

Jasper Brand Voice knowledge base interface
Jasper’s Brand Voice knowledge base lets teams upload company information and style guidelines so AI-generated content stays consistent with their brand. Source: Jasper
FYIDid you know
Many AI productivity tools rely on large language models from providers like OpenAI, Meta, Google and Anthropic. In some cases, subscribing directly to platforms such as ChatGPT, Gemini or Claude and learning effective prompting can be more cost-effective than paying for specialized third-party writing tools.

Surfer SEO

  • Pricing: Starting at $49 per month (paid annually)
  • Free trial: No, but there is a seven-day money-back guarantee after you purchase a plan

Surfer SEO uses its own algorithm to analyze top-ranking pages for the keywords you’re targeting. It then helps generate and optimize content for your site using natural language processing (NLP), with the goal of improving your chances of ranking higher in search results. If the content falls short, you can use Surfer’s optimization tools to refine it further.

Surfer includes templates and outlines for common content formats such as blog posts, landing pages, product descriptions, comparison pages and local business content. You can also create custom templates or upload your own content structure to guide the AI. If you’re looking for AI tools to help your content rank on Google, Surfer SEO is worth considering.

Thakkar emphasized the importance of balancing precision with authenticity when using this tool: “Surfer SEO is surgical for ranking, but don’t lose your human voice chasing keyword density,” Thakkar advised.

Surfer SEO content editor interface
Surfer SEO’s Content Editor analyzes top-ranking pages and provides optimization guidelines to help improve your chances of ranking in search results. Source: Surfer SEO
TipBottom line
Google Workspace users can access Gemini AI to generate and refine content in Docs, analyze data in Sheets and draft emails in Gmail. Google is also expanding AI features across its ecosystem — including tools like Google Analytics — as it competes with platforms like ChatGPT.

Agility Writer

  • Pricing: Starting at $28 per month for 40 credits
  • Free trial: No, but it offers a $1 trial with limited credits

Agility Writer is one of the more advanced AI copywriting platforms available; however, new users may face a steep learning curve due to its extensive range of features.

You can choose from various AI models, including ChatGPT, Claude, Mistral and DeepSeek, to generate blogs and articles. With real-time internet access, the platform can analyze competitor pages targeting the same keywords and produce content designed to match or surpass them in terms of relevance, quality and depth — a useful way to help your content stand out from the competition in search results. It also supports multiple brand voices and lets you define content length, tone, audience, point of view, reading level and even intro and conclusion style. We like that you can provide YouTube links and have Agility Writer turn them into full articles.

Thakkar noted that while Agility Writer can be efficient for high-volume content, it still requires human refinement: “[It’s] solid if you’re bulk-producing articles, but treat it like a first draft — not the final say,” Thakkar cautioned.

Agility Writer advanced mode settings
Agility Writer’s advanced mode lets you fine-tune articles by setting structure, tone, length, reading level and more. Source: Agility Writer

Using AI for copywriting — what you need to know

ChatGPT and large language models (LLMs) are revolutionary, but there are some important caveats to keep in mind when using them for copywriting:

  • Search engine reactions: Large-scale analyses of search results suggest that publishing massive volumes of low-value AI-generated content in a short period can hurt your rankings.
  • Misinformation: Don’t rely on AI tools to answer questions accurately every time. AI can “hallucinate,” meaning it makes things up or over-extrapolates. Always have someone from your marketing team fact-check everything before publishing.
  • Overused language and structure: LLMs often produce robotic-sounding content, lean heavily on em dashes and bullet points, and overuse buzzwords like “elevate” and “utilize” or tired phrases like “In the ever-evolving world of CNC machinery.”

Experts also recommend several best practices when using these tools for copywriting.

  • Provide detailed prompts: Content strategy expert Karen Spinner says companies should treat AI like a freelancer. “Your prompt should be detailed and describe your audience, objectives, storyline, etc.,” Spinner advised. “You might also include background info or relevant links if the AI tool you’re using can search the web.” Thakkar agrees that AI needs direction, noting that “AI can get you 70 percent there, but that last 30 percent is where the conversion lives.”
  • Get familiar with several tools: Cesar has used all three platforms highlighted here and finds that each has strengths in different areas. “Jasper is solid when you train it with your brand voice. It shines with blog intros and email hooks,” Cesar noted. “Surfer SEO is my go-to for long-form. When I pair it with ChatGPT or Agility, I get rank-ready drafts fast.”
FYIDid you know
Don't rely too heavily on AI research tools like Perplexity, Bing or Google's AI summaries. Always double-check their sources.

ChatGPT alternatives for AI images

AI imagery is everywhere now, and its popularity will keep growing as the technology improves and early flaws like distorted limbs, overexposed lighting and unnatural textures become less common.

Here are three of the leading AI image-generation platforms available today:

Ideogram

  • Pricing: Starting at $15 per month (billed annually)
  • Free trial: Offers a free tier with 10 “slow credits” per week

Ideogram’s fine-tuned model was among the first to address a major issue in early AI image generation: the inability to render text accurately. The platform made it possible for marketing and design teams to create clear, readable text-based visuals like logos, social media graphics and branded content.

That’s far from its only feature. Other standout functions include:

  • Unlimited canvas: Keep multiple ideas or designs together in the same project without running out of space.
  • Custom color palettes: Create brand images consistent with your visual guidelines and brand identity.
  • Magic Fill & Extend: Expand images while preserving visual consistency.

We also like the batch generation tools (create multiple images via spreadsheet upload), 2K resolution enhancements (for printed materials, exhibition stands and other presentations) and the background removal and replacement tool, which often performs better than similar tools in Canva.

Thakkar finds Ideogram helpful for fast ideas, but warns it may require refinement: “Ideogram is cool for quick concepts, but still feels ‘AI-ish’ unless you tweak,” Thakkar said.

Ideogram AI image generation with text overlay
Ideogram can help you generate clean, readable text that’s ideal for logos, branded visuals and marketing assets. Source: Ideogram

Recraft

  • Pricing: Starting at $10 per month (billed annually)
  • Free trial: Free tier with 30 free credits daily

Recraft is ideal for designers, brand marketers and creative teams at agencies or businesses that produce high-volume branded content. It stands out for fast image generation, precise color control, artistic-level customization and the ability to run multiple jobs simultaneously. Its Teams plan is also well-suited for large-scale, multi-department projects where time and team collaboration matter.

We were impressed by how lifelike and natural objects, humans and animals look even when generated from very short text prompts. Recraft also features a vector graphics tool that lets teams scale images without losing sharpness or detail. We like the mockup generator, which is ideal for applying designs, slogans and logos to products like clothing and mugs so teams can quickly preview and refine ideas before sending them to production.

Thakkar particularly likes Recraft for brand work, especially when visual tone is a priority: “Recraft is better for brand assets if you know how to train its visual tone,” Thakkar noted.

Recraft AI image style options from a single prompt
Recraft stands out for its ability to generate a wide range of image styles from a single prompt. Source: Recraft

exactly.ai

  • Pricing: Licensed downloads start at about £75 per bundle (with monthly or annual payment options that offer 10 to 15 percent discounts)
  • Free trial: Free tier available with limited daily credits

exactly.ai is a U.K.-based company whose product’s standout feature is the ability to train your own AI image model using five to 10 samples of your existing artwork or brand visuals. This allows teams to generate new images that closely match their established style, which is something many general AI image tools struggle to do consistently.

Alternatively, users can experiment with pretrained artist models on the platform to explore different styles without commissioning original artwork. This flexibility can help marketing and design teams generate ideas quickly while still maintaining visual consistency.

Once a style is established, exactly.ai can generate consistent branded characters, mascots and product visuals across multiple scenes, making it useful for advertising campaigns, social media marketing and other marketing materials. The platform also supports vectorization for scalable graphics, brand color customization and high-resolution exports of up to 8K.

Unlike many AI image generators that rely on standard subscription pricing, exactly.ai uses a credit and licensing system. You can generate images using credits, but downloading images for commercial use typically requires purchasing a licensed download bundle.

Thakkar emphasized the importance of hands-on creative direction when using this tool: “exactly.ai has potential but needs tight art direction,” Thakkar advised.

exactlyai
exactly.ai can generate multiple images in the same visual style after training on example artwork, helping brands maintain consistent design across marketing assets. Source: exactly.ai

Using AI for images — what you need to know

AI image tools are improving rapidly, but there are still creative and strategic considerations to keep in mind. These tips will help you get the best results from your visuals.

  • Visual clarity matters: Many people can’t always tell if an image is real anymore. Getty Images found that 76 percent of the public aren’t sure when a visual is AI-generated, yet 98 percent say they want images they can trust. Because of this, some marketers choose clearly stylized visuals — such as vector graphics or hand-drawn illustrations — instead of photorealistic images. These formats signal creativity rather than deception. When you do need realism, test the output carefully. Some platforms produce far more convincing visuals than others.
  • Be specific with your prompts: Learning to give descriptive, specific prompts will help you generate better images. For example, instead of asking for a “lipstick poster,” use a detailed query like “Beauty poster showcasing an elegant lipstick in soft pastel colors (light pink and blue), with smooth-flowing lines, subtle highlights on the product, and a clean, minimalist background.” The more detail you give, the better your final image will reflect your original vision.
  • Stay true to your brand: Thakkar cautioned that strong branding often lies in the subtleties, and AI still needs direction to get there. “Don’t treat AI visuals like stock photos — treat them like clay,” Thakkar said. “Your style guide should still be steering the wheel.”
Did You Know?Did you know
You can generate images using open-source models like Stable Diffusion, FLUX and other open-source tools, or through consumer platforms such as Gemini, ChatGPT and Microsoft Copilot.

ChatGPT alternatives for AI video

Video content strategies are expanding rapidly, making AI-generated video an exciting development. However, you’ll still need to watch for issues such as poor lip-syncing, awkward transitions and unnatural object or character movements, including random appearances or disappearances.

Here are some of the best ChatGPT alternatives for video generation.

invideo

  • Pricing: Starting at $28 per month (billed annually)
  • Free trial: A limited free version is available

invideo offers two main approaches to video content generation:

  • Stock footage selection: The platform’s AI matches stock video clips to your script. For example, in a YouTube Short about Delaware incorporation, it might select footage of office meetings, legal document signings or Delaware landmarks.
  • AI-generated footage: Create videos, animations, memes and even longer clips from simple text or image prompts, similar to tools like Sora and Google Veo.

Whichever method you choose, invideo makes it easy to add on-screen subtitles and graphics. You can also select a virtual presenter or avatar with natural lip-syncing to your audio. We especially like that you can upload your own voice or use voice cloning so the avatar can speak in a voice similar to yours, giving customers a consistent and authentic experience.

For short-form content, Cesar finds invideo to be a strong performer: “invideo is great for social media cuts,” Cesar noted.

invideo AI short-form video generation interface
invideo makes it easy to generate short-form videos for TikTok, YouTube, Instagram and other social platforms. Source: invideo

Kling AI

  • Pricing: Starting at $6.99 per month
  • Free trial: Free version (log in to receive monthly credits)

Kling AI is a strong option for companies looking for more creative control in their video marketing. Users can generate videos from text or images or use the Multi-Elements feature, which lets you upload a video, remove unwanted elements and add or swap in new objects or characters. It’s similar to inpainting, but applied to video.

We also liked the range of built-in effects, from Dizzy-Dizzy (the main object spins rapidly) to BoomBoom (an object inflates and explodes).

Think of Kling AI as a powerful creation tool, but not a full editor. It lacks advanced controls like timeline editing, multi-layered video, and precise audio syncing, so you may want to finish your edits elsewhere.

When it comes to realistic AI visuals, Cesar is especially impressed with Kling AI. “Kling is my current obsession for AI realism,” Cesar said.

KlingAI video generation showing realistic movement and physics
KlingAI’s understanding of movement and physics is impressive. Source: Kling

Synthesia

  • Pricing: Starting at $14 per month (billed annually)
  • Free trial: Free plan available with limited video generation

Synthesia’s primary use case is creating business presentations, training content and explainer videos using a realistic AI avatar. Here’s how it works:

  • Set brand visuals: Apply your logo, colors, fonts and graphic styles for consistent branding.
  • Choose a template: Pick from editable templates to quickly produce polished content.
  • Create a script: Upload your script directly to the platform.
  • Select an avatar: Use one of 200-plus virtual avatars or create your own. The avatar’s mouth syncs with the AI voice delivering your script.
  • Final edit: Customize the background, on-screen text and supporting visuals to ensure your message is clear and on-brand.

Cesar turns to Synthesia when speed and localization are key. “[It’s great for] creating branded explainer videos fast, especially when I need to localize content across languages,” Cesar said.

Synthesia’s higher-tier plans are on the pricier side. If budget is a concern, you may want to explore alternatives, but review their trial outputs carefully to see whether the video quality matches Synthesia’s.

Synthesia AI avatar presenting a slide-based training video
Synthesia uses AI avatars to present slide-based training, explainer and marketing videos. Source: Synthesia

Using AI for videos — what you need to know

AI video tools are evolving quickly, but they come with technical and creative challenges. Here are a few things to keep in mind before fully integrating them into your content strategy.

  • Avoid the uncanny valley: If your video looks almost, but not quite, real, it can unsettle viewers. This is known as the “uncanny valley” effect. When in doubt, opt for animation or stylized visuals instead of photorealism. If lifelike video is necessary, get feedback from your team and trusted customers before publishing.
  • Watch for hidden time costs: While AI video may seem faster and cheaper than traditional production, the time it takes to perfect a short clip can add up. It’s not uncommon to spend an entire morning, and multiple iterations, getting a five-second scene just right. Factor in your team’s time when evaluating cost savings.
  • Write the script yourself: Even when using AI, don’t skip the human touch. “I script everything myself first,” Cesar noted. “Otherwise, the pacing feels robotic.”
FYIDid you know
Video marketing is highly effective, but many companies struggled with production until AI tools emerged. According to Zebracat, about 40 percent of social media video content now involves AI-generated elements, and an increasing number of small and midsize businesses are adopting AI video tools.

ChatGPT alternatives for chatbots

Staffing and maintaining customer service and sales teams can be costly. But with AI-powered chatbots, businesses can automate many routine interactions, keep top performers focused on complex issues, and still deliver a great customer experience.

Here are three of the top AI chatbot platforms on the market:

ChatBot

  • Pricing: Starting at $19 per user, per month (billed annually)
  • Free trial: 14 days (no payment details required)

Your customers can interact with ChatBot on your website (WordPress, Wix, Squarespace or Shopify), as well as through Facebook Messenger and Slack. To get started, have ChatBot scan your website and help center, then upload any additional content, such as product or service descriptions. Once it’s trained, you can specify which sources it should use to provide clear, concise answers.

You can also build dedicated chatbot flows, known as skills, to answer questions, handle pricing inquiries or collect customer information, or let ChatBot generate them automatically. Before launch, test everything in a controlled environment to ensure the responses reflect your brand. When you’re ready, customize the chatbot to match your brand’s look and voice.

ChatBot drag-and-drop builder for customer conversation flows
ChatBot’s drag-and-drop builder makes it easy to guide customer conversations and responses. Source: Chatbot.com
TipBottom line
Rules-based chatbots and conversational AI work very differently. Rules-based bots rely on predefined triggers and keywords and can get stuck if a user asks something unexpected. Conversational AI uses NLP and machine learning to understand intent and context, allowing it to respond more flexibly.

CustomGPT.ai

  • Pricing: Starting at $89 per month (paid annually)
  • Free trial: Seven days

CustomGPT.ai is an AI chatbot designed for two main purposes:

  • Assisting customers and prospects
  • Training new customer service staff

As with ChatBot, you start by uploading files or letting the platform scan your website. You can also provide a sitemap so it pulls data only from specified pages. From there, CustomGPT.ai uses the information to generate responses for both customers and internal teams.

You can customize the chatbot’s appearance, schedule knowledge base updates and test everything before going live.

Thakkar believes CustomGPT works best when paired with a well-thought-out strategy. “CustomGPT is solid if you give it real business intel. Map your user intent first, then build responses,” Thakkar recommended. “Tech is easy — empathetic UX is the real moat.”

Ciara Edmondson, SEO and content manager at Max Web Solutions, also sees value in the platform’s flexibility. “CustomGPT’s ability to train on your own data makes it far more useful for tailored customer support or even internal use cases,” Edmondson explained.

CustomGPT.ai interface showing Google Drive file sync
CustomGPT.ai lets you auto-sync files from Google Drive to keep your chatbot responses up to date. Source: CustomGPT.ai

Zoho SalesIQ

  • Pricing: Starting at $7 per user per month (billed annually)
  • Free trial: Limited free plan; 15-day free trial for paid plans (no payment details required)

Zoho SalesIQ is the AI chatbot offering from Zoho, a major B2B software provider best known for its CRM (read our Zoho CRM review for details). The tool is designed to improve lead generation and nurturing, deliver 24/7 customer support and provide detailed analytics to boost sales and post-sales performance.

The CRM integration is especially useful: SalesIQ feeds leads directly into Zoho CRM for reps to follow up and routes inquiries to the most appropriate team member. We also like how visitor tracking alerts you when returning prospects engage with your site again, helping sales teams prioritize outreach.

Did You Know?Did you know
Many retailers use AI to automate customer interactions, answer product questions and recommend items to shoppers. Chatbots and conversational AI tools can help retailers provide 24/7 support while guiding customers toward purchases.

Using AI for chatbots — what you need to know

Chatbots powered by LLMs can reduce costs and boost customer engagement, but they also introduce risks and design challenges. These expert tips will help you use them effectively and responsibly.

  • Set parameters and know the risks: AI chatbots can “hallucinate,” meaning they may generate confident but incorrect answers. If your chatbot gives incorrect advice about finance, health or legal matters, the consequences can be serious. Set clear boundaries around what the bot should answer and what it shouldn’t. It also helps to review conversations regularly and make it easy for users to reach a human when something goes wrong. Edmondson emphasized the importance of human fallback. “Even the smartest chatbot needs a fallback to human escalation options, which are non-negotiable for anything customer-facing,” Edmondson said.
  • Make it more than an FAQ bot: Too many companies treat chatbots like automated FAQ pages and miss the opportunity to build real brand connections. “A chatbot should feel like a smart extension of your brand voice and values,” Thakkar said.
  • Know when to go custom: Out-of-the-box bots often struggle with complex, nuanced or emotionally sensitive conversations. “We had to build something totally custom using retrieval-augmented generation, memory tracking, tone shifts and safety layers designed specifically for emotional conversations,” noted Ali Yilmaz, co-founder and CEO of mental health chatbot Aitherapy.

What are ChatGPT’s limitations?

AI, including ChatGPT, is evolving rapidly, but it’s still far from perfect. Here are a few limitations to keep in mind when using tools like ChatGPT.

  • It can be inconsistent: ChatGPT may revise or soften its answers when challenged and doesn’t always maintain a clear position across follow-up prompts. That can make it risky to rely on for consistent, high-stakes advice or business decision-making.
  • It doesn’t truly understand your questions: Although it sounds conversational, ChatGPT doesn’t “understand” language the way humans do. Instead, it predicts likely responses based on patterns in its training data rather than true comprehension or reasoning.
  • It can give generic advice: ChatGPT sometimes responds with broad suggestions instead of practical next steps. For instance, if you ask how to improve profits, it might say to “optimize your business processes” rather than pointing to something concrete — like using inventory software to cut ordering mistakes.
  • Be cautious with sensitive information: AI providers have policies about how user data is stored and used, but businesses should still avoid sharing confidential information, intellectual property or private customer data with public AI tools.
  • It can’t replace human empathy: AI tools are helpful for automation and brainstorming, but they can’t replicate human judgment or emotional awareness. When customers are confused, upset or dealing with complex issues, many still prefer speaking with a real person. “One bad reply, whether it’s too generic, slightly off in tone, or just wrong, can push someone away,” Yilmaz cautioned. “Always back up your AI tools with accessible human support.”

Despite these limitations, ChatGPT’s potential is impressive. For example, we asked ChatGPT how to start an online business. After some prompting, it produced a detailed outline including an executive summary, market analysis, business model, marketing and sales strategy and financial plan. While the material would still require refinement before presenting it to investors or lenders, it worked well as a brainstorming tool and helped expand the initial idea.

Features to look for in an alternative to ChatGPT

Dustin W. Stout, creator of the multi-LLM platform Magai, emphasized the value of exploring different AI-powered tools to broaden your perspective.

“If you’re only getting one AI company’s take on the technology, you’re limiting yourself,” Stout explained. “The most important thing anyone can do to shorten the learning curve is to explore multiple AI tools and see how they work for specific use cases.”

Here are a few features to evaluate when exploring new AI platforms:

  • Specialization: ChatGPT excels at coding, writing and generating media, but it may not be the best fit for every business need. For example, if you’re focused on blog writing without needing advanced prompting skills, platforms like Surfer or Agility Writer may be a better fit.
  • Technical skill level: Many LLMs and other AI platforms are designed primarily for developers using APIs. APIs allow teams to integrate AI directly into their existing software, apps or websites, but they often require coding knowledge to set up and manage. If your team isn’t technical, a no-code or low-code platform like ChatBot or Jasper may be a better option.
  • Built-in branding tools: Look for tools that don’t require repeated prompting to produce consistent results. This can save time and help maintain brand consistency. For example, exactly.ai lets you upload brand imagery to train a model that generates on-brand visuals automatically. Similarly, Recraft can apply your color palette to generated images, reducing the need to adjust each design manually.
  • App integrations: Make sure the platform can connect with your current business software. For example, Jasper and Surfer can export content directly to WordPress, and Synthesia integrates with learning management systems like TalentLMS and Stellar Labs to simplify training video distribution.
  • Degree of control: Yilmaz recommends using a system that allows greater control over how responses are generated. “We needed something that could handle tone, memory, safety and still feel human,” Yilmaz recalled. “We ended up building our own system that blends retrieval-augmented generation with emotion cues and internal safety nets. It took a while, but nothing off-the-shelf came close.”

No matter which AI platform you choose, the real value isn’t just in the tool — it’s in how you use it. “Everyone’s obsessed with AI tools right now. But tools don’t build brand love — taste, timing and truth do,” Thakkar said. “If you want to stand out, don’t ask what a tool can do. Ask what you can do with it that nobody else can.”

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Mark Fairlie
Written by: Mark Fairlie, Senior Analyst
Mark Fairlie brings decades of expertise in telecommunications and telemarketing to the forefront as the former business owner of a direct marketing company. Also well-versed in a variety of other B2B topics, such as taxation, investments and cybersecurity, he now advises fellow entrepreneurs on the best business practices. At business.com, Fairlie covers a range of technology solutions, including CRM software, email and text message marketing services, fleet management services, call center software and more. With a background in advertising and sales, Fairlie made his mark as the former co-owner of Meridian Delta, which saw a successful transition of ownership in 2015. Through this journey, Fairlie gained invaluable hands-on experience in everything from founding a business to expanding and selling it. Since then, Fairlie has embarked on new ventures, launching a second marketing company and establishing a thriving sole proprietorship.