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These seven steps outline how small business owners can take a worry-free vacation.
One of the upsides of running your own business is that you can set your own schedule and adjust it as needed. However, one of the downsides of being your own boss is that it’s not always easy to take time off. “You must plan ahead — not only for your relaxing trip but also for any work that needs to be done when you’re away,” explained DeAnna Spoerl, co-owner and director of client services at Bear Icebox Communications.
While this process requires diligent planning and thought, it is possible — and important — to take a break, for both you and your company. Here’s how you can take a worry-free vacation as a small business owner.
Follow these tips to ensure your business is taken care of without sacrificing your necessary R&R.
As a successful small business owner, you should be aware of the times of the year when your business slows. However, those quieter periods might not always align with the best times to vacation at your destination of choice. For example, your slow period at work could fall during hurricane season in the Caribbean or bomb cyclone season in the Northeast.
Slow periods for your small business also might not coincide with your children’s school vacation schedules. The busiest times for many vacation spots are during popular school vacation periods in the winter, spring and summer seasons. Then you are faced with a decision between pulling your kids out of school to take a break while work is slow or vacationing during their breaks when work might be busy. Building a capable, trustworthy team will simplify this decision come vacation time.
Once you decide the best time to take your trip, you’ll want to set boundaries and rules for yourself to adhere to while you are on vacation.
First, decide how connected you want to be. Do you want to completely disconnect from all work for the week or two you will be gone? Some small business owners might have more of a choice in this decision based on the number of managers and support staff they employ.
If it is not possible to completely unplug, decide how much contact you want while you’re away. Is a daily check-in on Slack enough? Will you respond only to emails or texts designated as emergencies? Or is it more feasible to be available for an hour every other day, similar to a professor keeping office hours? Regardless of your choice, clearly communicate your work expectations and boundaries before you leave, so everyone on your team understands the terms of your time away.
Beyond your accessibility to your staff, what rules do you need to set for yourself? Will you allow yourself one hour a day to check messages and handle any urgent matters? Or would you rather check in at the beginning and end of each day to reassure yourself that everything is holding steady in your absence? Make these decisions ahead of time, and give yourself the best possible chance to truly relax and rejuvenate.
As far in advance of your vacation as you can, put a plan in place for how and to whom you will delegate tasks. Is there one person who should handle all your usual daily tasks and to-dos? Can tasks be divided between several people so as to not overload one person?
Once you’ve determined who will take over each of your responsibilities, you’ll need to set aside time to communicate these processes thoroughly, especially with new team members. “Delegating tasks [takes] a lot more than just telling people what to do,” explained Spoerl. “There’s explaining the ‘whys’ behind certain strategic moves or how to handle difficult client situations.”
Beyond delegating, are there any responsibilities you have that can be put on hold until your return? No one likes to come back to piles of work, but if items are not time-sensitive, it’s worth thinking about whether they can wait until your vacation ends. [Read about how to prioritize your tasks as an entrepreneur.]
“Some businesses are a bit harder to fully disconnect from,” Spoerl noted. “However, if you can at least know that nothing major is pending during your precious time off, that’s a step toward chillaxing.”
When planning your vacation as a business owner, it helps to hypothesize any potential issues that could arise, so you can prepare your staff as much as possible. Even if there is a slim chance something could become an urgent matter, it is better to put it on their radar than allow your team to be surprised by the issue while you are gone and not know how to handle it.
Whether you loop in all department heads on potential issues or notify one trusted manager, it is important for both you and your team to have the peace of mind of knowing how issues will be handled during your vacation. Even if you trust your team to problem-solve situations as they develop, it’s reassuring for all parties to formally address matters and outline escalation procedures before you take time away from work.
If your business keeps you in regular contact with clients and networking with fellow entrepreneurs, give them advance notice that you have planned an upcoming vacation. This proactive approach not only gives you time to work out any potential issues together before you go, but it also makes your clients and contacts feel valued and important to your business — which, of course, they are.
When connecting with your clients before a vacation, discuss any projects you are working on together, any issues that still need to be resolved, and whether those issues can be adequately addressed before you go or if they can wait until you return. Further, establishing who their main point of contact will be while you are unavailable can be important.
Most importantly, make sure your clients know they will be taken care of while you are away and that they have a go-to team member available to handle anything that needs attention during your absence.
In order to give yourself the best possible break, consider identifying someone on your staff as your second-in-command, or temporary replacement, while you are gone. You are more likely to get a real break from work if you have someone acting on your behalf and handling anything that you would normally manage.
“When we go out of town, we do our best to let our team know specific days we will absolutely be disconnected,” said Spoerl. “We also have a roster of senior account advisors who would be entirely capable of stepping in to help the team out if needed.”
The person you designate as your backup should be someone you trust implicitly to make decisions on your behalf. But that person should also be someone who is not afraid to say no — and someone who can act as your gatekeeper, helping to protect your precious time off.
Then communicate to the rest of your team who is acting on your behalf while you are on vacation. This ensures your vacation is as uninterrupted as possible and helps establish a company culture where employees’ time and personal lives are respected. “If any one of us says, ‘I need time off for X,’ our trust system allows us to freely take the time we need, knowing that our team members have our backs,” Spoerl said.
As a successful business owner, you care a great deal about the businesses you created and the teams you have nurtured, but caring for yourself is just as pivotal to your success. You deserve some time off!
Indeed, business owners can work a seemingly endless number of hours to ensure they are doing everything they can to contribute to the prosperity of their companies. Working that hard can lead to burnout if you aren’t getting the relaxation and playtime you need as well. “Work hard, play hard,” as they say.
All the work it takes for any small business owner to go on vacation can exhaust you even before you arrive at your destination. The planning, packing, putting mail on hold, making sure the pets are taken care of and other preparations can be overwhelming. But just as much care and planning needs to go into your business when you want to take a vacation.
“Planning ahead could look like scheduling emails, tying up loose ends or prepping your second-in-command to be able to handle any pressing issues that may come up,” Spoerl said. “Vacation needs to feel like a true getaway — calm, quiet, release of muscle tension and peace. But you won’t be feeling any of that if you haven’t prepared for your duty to be handled.”
The more you can look ahead and put plans into place for how the work will be taken care of while you are gone — and who will be responsible — the more you can rest assured that everything will run smoothly in your absence. This equates to the more you will be able to properly relax and enjoy yourself during your well-deserved vacation.
While it may seem counterintuitive in our fast-paced working world, taking a vacation has a number of benefits for both you and your business. Here are a few:
Sean Peek ââcontributed to the reporting and writing in this article.