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Updated Apr 08, 2024

10 Useful Technologies for Hosting Online Meetings

Whether you have a fully remote or hybrid workforce, these top video conferencing platforms will ensure your next online meeting goes off without a hitch.

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Written By: Sean PeekSenior Analyst & Expert on Business Ownership
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In an increasingly remote-first business world, online meetings have become a workday staple at many companies. However, Owl Labs’ State of Hybrid Work report found that 31 percent of workers want their company to invest in video conferencing technologies that can better replicate the human experience. 

Fortunately, as the need for teleconferencing has increased, so have the technological capabilities for hosting such meetings. If you’re ready to explore the best online meeting solutions for your organization, here are our recommendations for useful video technologies and an explainer on why virtual meetings are so beneficial.

What is an online meeting?

An online meeting is when a group of people gather virtually over a technological platform, usually one with video capabilities, to discuss a particular topic. 

During the pandemic, online meetings became necessary after stay-at-home orders were issued and remote work was the only option for many companies. Teleconferences became more interactive and even expanded to showcase events, fundraisers and concerts – all held virtually. 

Even though the pandemic has passed and many workers have returned to the office, the trend of frequent video conferencing and the need for online meetings continue. Owl Labs reported that more than one-third of employees were still working remotely or in a hybrid arrangement in 2023. This environment makes online collaboration – and video conferencing platforms – a continuing necessity. 

FYIDid you know
Along with establishing remote-work best practices, company leaders should set ground rules for online meetings and go over video conferencing etiquette tips with employees.

Top online meeting platforms

There are multiple video conferencing platforms available today with a range of valuable features. Here are some of the best online meeting platforms to keep in mind as you look for the right system for your business. 

Skype

While the pandemic brought forth many newer video meeting solutions, veteran offering Skype has many years under its belt as a top teleconferencing platform and is still a favorite among many companies. The user interface is easy to understand, and many people have taken a Skype call with family or friends since the software’s inception in 2003. It’s now common in the workplace too. Skype is easy to access from your browser without needing to install any applications, and Skype Web is an ideal tool for teams to stay connected.

Webex by Cisco

Webex by Cisco, also known as Cisco Webex, is an all-in-one application combining video conferencing, cloud calling and screen sharing. The web conferencing company states it is trusted by more than 95 percent of Fortune 500 companies, which is a good indication of its popularity and reliability. The vendor provides inclusive, flexible and secure communication options for businesses of various sizes. 

Webex is a hybrid platform with the ability to use video conferencing capabilities whether an employee is at home or in the office. Cisco’s cloud-based phone system allows easy video chatting no matter your geographic location and the option to receive or make calls on any device. Read our review of Cisco’s business phone system to learn more about the provider.

Google Chat

If your company uses Gmail for its internal email system, Google Chat, formerly known as Google Hangouts, could be the perfect solution for hosting your online meetings. Google Chat will let you know if the person you’d like to hold a video conference with is online, allowing you to send them a quick message before hopping on a call. This instant messaging feature can help you run an effective video conference.

8×8

As our 8×8 review indicates, this business phone system and video conferencing service is an effective solution for small businesses, especially organizations looking for a unified communications system. The software has a low starting price, making it helpful for those just beginning to host online meetings or smaller companies with a limited number of employees. 8×8’s features include calendar integrations with Google Workspace, Microsoft Outlook and Office 365, as well as unlimited calling, text messaging, instant messaging, cloud recording, team messaging, and mobile and desktop apps.

Loom

Loom is a great option for hybrid workspaces when live video meetings aren’t possible. It’s free screen- and voice-recording software your team can use to provide and receive step-by-step instructions and guidance for a variety of in-house tasks. It’s perfect for visual learners, as the person recording can explain and demonstrate changes on projects and then send the video to colleagues or clients. You can also use Loom as an alternative to written instructions or commentary and save the recordings to your company’s shared storage drive for future reference.

TipBottom line
Loom is perfect for employees who couldn't attend a live meeting for a demonstration or idea-mapping session and require playback at another time.

Microsoft Teams

Microsoft Teams offers full teleconferencing capabilities along with a simple messaging platform that gives you the opportunity to speak with multiple people at once. Microsoft Teams integrates seamlessly with other Microsoft 365 products, so if you already use Word, Excel and Outlook in your business, this is the natural choice for a communications tool. Take advantage of the desktop-sharing feature to collaborate with team members in real time or review a complex project together. Additionally, you can host calls with up to 300 participants, making virtual work events accessible to most employees at midsize companies. 

RingCentral

RingCentral is a top-notch communications platform with video, calling and messaging capabilities. While RingCentral is first and foremost a business phone system, its video conferencing tool is a central component of the software. The vendor’s Core and Advanced plans allow users to host video meetings with up to 100 attendees, while the Ultra plan boosts that number to 200. RingCentral also boasts several add-on options. Learn more about this solution in our review of RingCentral.

GoTo Webinar

GoTo Webinar is a hybrid application that combines the features of Webex with the ability to run webinars within an online meeting or virtual event setup. Whether you work with large brands and global clients or run educational seminars for small groups, this software allows hosts to lead unlimited global Webex calls, webinars and team meetings. It also has the ability to record and redistribute the content so users can view it at their leisure across time zones.

Dialpad Meetings

If your clients are all over the country or even the world, it’s not practical to be in the same room for every meeting. Enter Dialpad Meetings, a simple way to gather your co-workers and clients in the same virtual office without complicated downloads. Users can call into the video conference by dialing a phone number or just clicking a link straight from their browser or the program’s app. Dialpad Meetings prides itself on the personalized experience it gives its users with unique meeting room URLs, backgrounds, video layouts and even on-hold music before formally starting a video call. Find out more in our Dialpad business phone system review.

Zoom

As one of the most reliable platforms for hosting online meetings, Zoom skyrocketed to the top of many schools’ and companies’ required technology lists during the pandemic. Zoom is a great option for businesses looking for a secure way to host cloud-based video conferences with a high ease of use and an extensive selection of features. Zoom can host up to 1,000 attendees at a time, making it the ideal choice for organizations holding virtual events, product webinars and online meetings requiring a large group of participants. Get more details in our Zoom business phone system review.

Bottom LineBottom line
Zoom is one of the most popular video conferencing platforms on the market, with affordable plans for every business and extensive features.

Benefits of hosting online meetings

Online meetings have multiple uses, from sharing information with new clients without having to get together in person to simply catching up with co-workers. Here are a few advantages of hosting video conferences with employees and business partners. 

  • It saves time and money. In-person meetings can be expensive and time-consuming to plan. If you’re booking a conference room, ensuring everyone will be working in the office that day and providing attendees with snacks or coffee, the costs in time and money can add up. Additionally, while it takes effort to curate any presentation, hosting a virtual event will allow you more time to prepare for the actual meeting with less time spent worrying about the logistics. 
Did You Know?Did you know
You can conduct virtual team-building activities using video conference calls, like online book clubs, fitness challenges and even games like charades.
  • It fosters productivity. Because they’re more convenient to attend, virtual meetings typically have a higher attendance rate than those held in person. Offering online meetings rather than in-person ones helps ensure everyone on your team can make it, including those working from home or traveling, leading to a more productive and inclusive discussion. Additionally, documents that need to be shared are right at everyone’s fingertips, so productive online meetings are also more efficient.
  • It encourages greater networking opportunities. Businesses that use online meetings for networking increase the chances for leads and opportunities with others in their industry. You can use your LinkedIn business profile to connect with leaders in your field and then invite them to chat via teleconference. Networking with others virtually can even give your business a leg up on industry changes and trends in your sector.
  • It offers more flexibility. Because no one has to travel to attend an online meeting, participants enjoy much more flexibility. For instance, parents who work from home and must maneuver around their children’s schedules won’t have to worry about missing out on that important announcement typically given in an in-person meeting; they can participate in a video conference from anywhere, even tuning in from the sidelines of their child’s soccer game. Similarly, workers traveling for business can still dial in and contribute to virtual meetings instead of missing out. Furthermore, online meetings are easier to record and share with staff who might have been unavailable during the meeting time.

Skye Schooley contributed to this article.

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Written By: Sean PeekSenior Analyst & Expert on Business Ownership
Sean Peek co-founded and self-funded a small business that's grown to include more than a dozen dedicated team members. Over the years, he's become adept at navigating the intricacies of bootstrapping a new business, overseeing day-to-day operations, utilizing process automation to increase efficiencies and cut costs, and leading a small workforce. This journey has afforded him a profound understanding of the B2B landscape and the critical challenges business owners face as they start and grow their enterprises today. At business.com, Peek covers technology solutions like document management, POS systems and email marketing services, along with topics like management theories and company culture. In addition to running his own business, Peek shares his firsthand experiences and vast knowledge to support fellow entrepreneurs, offering guidance on everything from business software to marketing strategies to HR management. In fact, his expertise has been featured in Entrepreneur, Inc. and Forbes and with the U.S. Chamber of Commerce.
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