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Take a closer look at the psychology behind power abuse in the workplace, as well as its effects and how to stop it.
More than 28 million workers have been bullied on the job by someone who outranks them in the organization’s hierarchy, according to a recent survey from the Workplace Bullying Institute. In the workplace, power abuse is a specific type of bullying that involves someone inappropriately using their position of authority against a subordinate employee.
Despite modern workplaces prioritizing inclusive and equitable company cultures, power abuse persists, fueling toxic work environments and damaging employee morale. Business.com spoke with workplace psychologists and human resources professionals about why power abuse still occurs, the psychology behind it, and how to stop it.
You may have experienced or witnessed power abuse in the workplace without knowing the name for it. The abuse usually stems from someone who holds power, such as a boss, executive, or manager, applying pressure and bullying their employees into difficult or stressful situations.
“Power abuse in the workplace refers to the exploitation of authority or positional power to exert undue influence, control, or manipulation over others, often at the expense of psychological safety and trust,” said Dr. Kennette Thigpen Harris, chief clinical officer at Workplace Options.
Abusive people gain and maintain power over their victim with controlling or coercive behavior and proceed to subject that person to psychological, physical, sexual, or financial abuse. Power abuse can go on for years, is often ignored, and may be encouraged by those surrounding the abuser. Not taking action to stop the abuse is a form of abuse itself.
In the workplace, people may abuse their power in several ways.
“Power abuse happens when leaders exploit their authority to demean, control, or marginalize employees,” said Tamanna Ramesh, the founder of Spark Careers. “I’ve seen it manifest as micromanagement, favoritism, or withholding critical resources, often leaving employees feeling powerless and undervalued.”
Below are some classic examples of power abuse in the workplace.
Understanding the psychology behind an abuser’s actions can help explain — but not excuse — why abuse occurs. Even when power abuse occurs in professional settings such as the workplace, it is often driven by the abuser’s personal experiences and personality traits, in addition to the organizational environment.
“Power misuse develops when personal and systemic factors combine,” said Jennifer Han, chief human resources officer at Academized.com. “Leaders who display control habits often feel weak inside because of personal emotional issues from their past.”
Harris agreed that power abuse has deep psychological roots. “Leaders who lack emotional intelligence or self-awareness may misuse power to compensate for perceived vulnerabilities or to maintain control,” she said.
Although seemingly a personal psychological issue, the consequences affect those around the person. “Unchecked individual power can impede or damage organizational culture by eroding empathy,” Harris said.
You can learn more about the effects of power abuse later in this article.
Although power abuse is more recognized and addressed today, it continues to be a prevalent issue in many workplaces for various reasons.
“Power abuse persists due to a combination of poor organizational culture, structural hierarchies, and societal norms,” Harris said. “Traditional power structures often prioritize authority and results over collaboration and well-being, creating environments where abusive behaviors are normalized or ignored.”
Below are some of the specific reasons power abuse may still exist in your workplace.
Unqualified, incompetent, or distracted human resources personnel and people managers are more likely to be unaware of what’s happening at their company. Inadequate people management allows bad behavior, including power abuse, to thrive.
“The basic structure of organizational ranks naturally sets up power relationships that employees can misuse if these relationships remain unmonitored,” Han said.
Harris also pointed out that “the absence of inclusive policies — such as equitable performance reviews or transparent promotion processes — can unintentionally reinforce power imbalances.” In contrast, “organizations that invest in inclusive leadership development create a culture where power abuse is less likely to take root.”
People don’t always realize they are the victim of power abuse, which allows it to go unchecked. Sometimes they assume their experiences are normal and not worth reporting. Other times there isn’t a clear path to get help.
“Many organizations have weak systems for reporting workplace abuse, which makes employees afraid to speak up about problems,” Han said. Depending on who the perpetrator is, employees may not feel confident enough to report the problem, or they may doubt their ability to prove it.
Witnesses, too, often hesitate to get involved when they recognize power abuse in the workplace. Many times, they feel uncertain about their role in the matter or assume they are misunderstanding the situation, letting the issue persist.
Even when they do recognize power abuse is taking place, victims and witnesses are often deterred from coming forward due to the potential repercussions, such as legal issues, fear of being wrongfully blamed, or job loss. Especially in instances in which victims cannot report the situation anonymously, they may fear workplace ostracization and choose to endure the mistreatment instead. Financial responsibilities can also impact one’s ability to fight back, because those with money or positions of power often have greater access to lawyers.
Victims may also worry that nothing will be done to help them if they report the situation. If their claims aren’t taken seriously, a lack of consequences could empower the abuser further, leading to worse mistreatment than they’ve experienced already.
Abusers like to have support for their cause. They often garner that support from subordinates and those in the workplace who are weak enough to fear that if they don’t join in, they will be the next victims. That approach can lead to a “group shun,” in which an individual is gradually ostracized by others in the workplace. This slow, subtle tactic is hard for those on the outside to recognize, leading targeted individuals to feel isolated. Over time, the isolation can result in feelings of paranoia or delusion.
The group shun enables the abuser and helps them avoid blame. It pushes colleagues to become accomplices — whether or not they agree — in an effort to avoid rocking the boat and protect their jobs.
In a work environment, “power abuse undermines both individual well-being and organizational performance,” Harris said.
“For employees at every level, power abuse leads to stress, anxiety, and reduced self-worth, often resulting in disengagement and turnover,” she said. “At the team level, power abuse fosters distrust, stifles innovation, and weakens collaboration.”
Learn more about the potential consequences of power abuse below.
Employees who are aware they are the victims of power abuse are less likely to be productive and engaged in the workplace when they’re constantly anxious about how their bully will treat them. Power abuse can greatly impact a staff member’s mental energy, leading to a loss of time and motivation to get work done or do it well. It can also result in more absenteeism and overall disconnection from the workplace as victims find themselves feeling isolated or lacking support from those around them.
>> Read Related Article: Ways to Stop Absenteeism in the Workplace
The business ramifications of power abuse may not be confined to the victim’s individual workload either. An entire team or department could be negatively affected if the mistreatment influences the dynamics in group meetings and projects or if the victim’s reduced performance causes more work for their colleagues.
“For organizations, power abuse impedes workplace excellence and disrupts business functions, from lower levels of productivity to challenges with retention,” Harris said. “An abusive teammate, manager, or executive can do outsized harm to a team or organization.”
Power abuse can create a hostile work environment in which team members are uncomfortable expressing themselves or speaking out when they witness wrongdoing. That lack of open communication can lead to severe stress and reduce employees’ physical and mental well-being.
Over time, a stressful environment can take a toll on an employee’s health. Victims may begin to experience medical issues, including mental health challenges, weakened immune systems, and sleep disorders — all of which can lead to increased healthcare costs for employers.
“I’ve coached countless professionals who faced anxiety, burnout, and even career derailment due to toxic leadership,” Ramesh said. “From an organizational perspective, these behaviors drive attrition and harm productivity, costing billions in lost talent and morale annually.”
Reduced morale and a lack of employee well-being due to power abuse can drive many people to search for new jobs. Especially in situations in which the abuser stays in power, people may choose to quit rather than continue to endure the abuse if they’re aware their company won’t implement meaningful changes.
On top of potentially losing key team members, increased employee turnover comes with associated costs that can negatively affect a business’s profitability and growth. Companies face financial burdens from continuous offboarding and onboarding expenses when a toxic workplace leads to a constant hiring-and-firing cycle.
Depending on the situation, a wrongfully treated employee may choose to sue the company. Whether their legal action is successful may depend on what happened and whether the employer did anything about it. An employer cannot be blamed for the abuse if they weren’t made aware of the situation. A business can be held responsible, however, if the staffer can prove the company ignored their situation and that the abuse targeted a protected characteristic, including disabilities, sexual orientation, or race.
Such a situation can have repercussions beyond litigation. “An enterprise that tolerates power misuse will face reputation damage and lose trust while also facing legal and financial perils,” Han said.
Stopping power abuse and bullying in the workplace means implementing education and enacting support systems at an organizational level. Simply having an antibullying policy or code of conduct in place doesn’t always help. Where such policies do exist, they are often ignored or ineffective.
Consider the following ways to prevent the abuse of power in your business.
“A company can thwart power abuse by implementing mechanisms for anonymous feedback and ensure timely responses to reports of abuse,” Harris said.
The severity of the issue should dictate what kind of company intervention is necessary.
When Ramesh’s clients seek help with power abuse, she advocates for what she calls the SAFE framework.
The protocol can apply to both the victim (when they recognize they are being abused in the workplace, document the incidents, call HR’s attention to the issue, and choose to leave the unsafe environment if the misconduct doesn’t stop) and the organization (when HR managers identify the abuse, document the incidents, provide resources for the victim, and punish or fire the perpetrator if they do not correct their behavior). This dual approach empowers employees and human resources personnel to take action and have agency.
Company leaders can set an example by demonstrating accountability and respect, but they aren’t the only ones who should be educated on power abuse and what to do if they witness it. Your organization should practice a culture that encourages employees to be aware of behaviors or influences that may not be acceptable and to speak up about those behaviors. Train your team members to show courage not to participate, to call out bad behavior, and, when faced with the situation themselves, have the language to articulate clearly what is going on.
“When leaders intentionally elevate diverse voices and practice fairness, they create workplaces where power is a tool for empowerment rather than exploitation,” Harris said.
Petrina Coventry contributed to this article.