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Jennifer Dublino profile picture

Jennifer Dublino

Senior Writer & Expert on Business Operations
Introduction
About Me

Jennifer Dublino is an experienced entrepreneur and astute marketing strategist. With over three decades of industry experience, she has been a guiding force for many businesses, offering invaluable expertise in market research, strategic planning, budget allocation, lead generation and beyond. Earlier in her career, Dublino established, nurtured and successfully sold her own marketing firm. 

At business.com, Dublino covers customer retention and relationships, pricing strategies and business growth.

Dublino, who has a bachelor’s degree in business administration and an MBA in marketing and finance, also served as the chief operating officer of the Scent Marketing Institute, showcasing her ability to navigate diverse sectors within the marketing landscape. Over the years, Dublino has amassed a comprehensive understanding of business operations across a wide array of areas, ranging from credit card processing to compensation management. Her insights and expertise have earned her recognition, with her contributions quoted in reputable publications such as Reuters, Adweek, AdAge and others.

Experience
Owner at Pro Creative Marketing Group
April 1997 - Present
President at Thinksensory
February 2015 - Present
Education
University of Miami Herbert Business School
BBA, MBA
Marketing and Finance
Jennifer's Product and Service Reviews
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01.08.25
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Jennifer's Activity
Look Inside: Identifying Employees You Should Be Promoting From Within - thumbnail
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Look Inside: Identifying Employees You Should Be Promoting From Within
Promoting existing employees can save onboarding time and costs while boosting morale. Learn how to identify the best candidates for a promotion.
Updated April 05, 2024
How to Encourage Employees to Take Pride in the Workplace - thumbnail
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How to Encourage Employees to Take Pride in the Workplace
Learn how to create a work environment that will generate more employee engagement and productivity, whether your workers are in-office or remote.
Updated May 01, 2024
7 Areas Where Attention to Detail Can Create an Effective Organization - thumbnail
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7 Areas Where Attention to Detail Can Create an Effective Organization
Focusing on the details in key areas can boost your business's efficiency. Learn the areas where you should be extra attentive to the little things.
Updated June 06, 2024
Stay in the Know: How to Keep Up With Digital Marketing Trends - thumbnail
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Stay in the Know: How to Keep Up With Digital Marketing Trends
Digital marketing is constantly changing, and it's important to keep up with the trends to stay ahead of the competition. Here's how to stay in the know.
Updated July 22, 2024
5 Marketing Challenges Only Nonprofits Understand - thumbnail
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5 Marketing Challenges Only Nonprofits Understand
Marketing for a nonprofit is very different from corporate marketing. Here are some common nonprofit marketing challenges and how to overcome them.
Updated June 05, 2024
7 Things Most Small Businesses Don’t Know About Credit Card Payment Processing - thumbnail
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7 Things Most Small Businesses Don’t Know About Credit Card Payment Processing
Credit card payment processing brings risks that can expose your small business to fines, data breaches and more. Learn what SMBs must know about payment processing.
Updated January 16, 2025
5 Ways Video Can Make Your Content Marketing Strategy More Effective - thumbnail
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5 Ways Video Can Make Your Content Marketing Strategy More Effective
Video can boost your marketing strategy and increase leads, user engagement and sales. Learn how to incorporate video into your marketing strategy.
Updated July 30, 2024
5 Examples Where the Personal Touch Still Matters in Marketing - thumbnail
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5 Examples Where the Personal Touch Still Matters in Marketing
Digital marketing can help you reach many people at once, but reaching out to individual customers or prospects with a personal touch can be effective.
Updated October 30, 2024
There’s a Fee for That: Pros and Cons of Surcharging Credit Cards - thumbnail
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There’s a Fee for That: Pros and Cons of Surcharging Credit Cards
Should you start surcharging to mitigate credit card processing fees? Learn the pros and cons of surcharging, as well as some alternatives.
Updated March 25, 2024
How Do You Sustain and Grow Your Customer Relationships? - thumbnail
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How Do You Sustain and Grow Your Customer Relationships?
The most important thing in sales and marketing is to attract and retain your most profitable business customers. Get tips and strategies.
Updated June 24, 2024
Returning Customers Spend 67 Percent More Than New Customers – Keep Your Customers Coming Back With a Recurring Revenue Sales Model - thumbnail
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Returning Customers Spend 67 Percent More Than New Customers – Keep Your Customers Coming Back With a Recurring Revenue Sales Model
Keeping your current customers is less expensive than attracting new ones. Learn the benefits of recurring revenue and how to implement it in your business.
Updated December 10, 2024
Clover vs. Toast POS & Payment Processing Comparison - thumbnail
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Clover vs. Toast POS & Payment Processing Comparison
Clover and Toast are payment processors that can provide POS functionality and hardware. Learn how their features, service and costs compare.
Updated September 30, 2024
How to Create and Send Invoices With PayPal - thumbnail
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How to Create and Send Invoices With PayPal
Want to send a professional invoice via PayPal? Follow this guide to learn how.
Updated April 16, 2024
Stripe vs. Square Credit Card Processing Comparison - thumbnail
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Stripe vs. Square Credit Card Processing Comparison
Stripe and Square give merchants an easy and convenient way to accept credit cards. Learn how their features, plans, pricing and integrations compare.
Updated January 10, 2025
Credit Card Payment Processing Rules and Laws You Need to Know About - thumbnail
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Credit Card Payment Processing Rules and Laws You Need to Know About
Credit cards are a common way to make purchases, but businesses must abide by certain rules and regulations, including the PCI Data Security Standard.
Updated November 05, 2024
Spend Wisely: How to Get the Most Out of Your Business Credit Cards - thumbnail
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Spend Wisely: How to Get the Most Out of Your Business Credit Cards
As an SMB owner you’ll need quick access to funds. Here is how to maximize the benefits and reduce the risks of using your business credit card.
Updated January 16, 2025
Why Companies Are Choosing Freelancers Over Full-Time Employees - thumbnail
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Why Companies Are Choosing Freelancers Over Full-Time Employees
More businesses are outsourcing project-based jobs to freelancers instead of hiring full-time staff. Learn the pros and cons of hiring freelancers.
Updated November 13, 2024
12 Tips for Conducting an Effective Video Conference Call - thumbnail
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12 Tips for Conducting an Effective Video Conference Call
Video calls are integral to business communication. Learn video conference call tips and discover the best business phone systems for video conferencing.
Updated January 07, 2025
Grow Your Small Business by Outsourcing Business Processes - thumbnail
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Grow Your Small Business by Outsourcing Business Processes
Outsourcing certain tasks can help you save money you'd otherwise spend on non-revenue-producing employees. Here's how and what to outsource.
Updated September 06, 2024
Guide to Compensation Management - thumbnail
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Guide to Compensation Management
To get and retain top talent, you need a strategy that considers your business’s strategic goals and objectives. Here is how to develop a good policy.
Updated June 27, 2024