BDC Hamburger Icon

Menu

Close
BDC Logo
Search Icon
Search Icon

Business Communications

Business communications technology is vital for both internal and external communications. Business phone systems, email services, call center software — our advice-filled guides cover it all, with expertise from vendors and real-life users alike.

RingCentral logo
Review
RingCentral Omnichannel CX Review and Pricing
By Mark Fairlie | March 12, 2025
Article
Common Conference Call Issues and Their Solutions
By Joshua Stowers | March 11, 2025

Unstable audio or video connections can make hosting a meeting difficult for any business. Here are the most common problems and their solutions.

Review
Nextiva Review and Pricing
By Jessica Elliott | March 11, 2025

Nextiva is one of the best phone systems for businesses with multiple locations. It's a cloud-based VoIP system that can spread across several offices and stores yet still be managed from one central...

chef checking a restaurant freezer
Best Pick
Best Business Phone Systems for Restaurants
By Jessica Elliott | March 03, 2025

Compare the best business phone systems for restaurants. We highlight the top features and differences based on user testing, reviews and more.

Best Pick
The Best Business Phone Systems of 2025
By Jessica Elliott | March 03, 2025

Our team of experts has compared the best small business phone systems for 2025. See up-to-date comparisons, reviews and costs for the top-rated services.

businessman talking on a phone in an office setting
Article
Nextiva vs. Ooma Office: How Do They Compare?
By Nicole Fallon | February 19, 2025

Nextiva and Ooma are comprehensive business phone systems. Learn how their features and pricing compare so you can choose the best one for your business.

Article
11 Most Effective Apps for Internal Communication
By Sean Peek | February 18, 2025

The best internal communication tools help remote and in-office teams improve their relationships and workflows. See our top picks.

woman using a laptop
Article
12 Ways to Use Slack to Be More Productive
By Mark Fairlie | January 31, 2025

Learn how to boost your productivity on Slack and get the most out of this workplace communication tool by using features such as huddles, reminders and deadlines.

Article
Ping Author Andrew Brodsky on Digital Communication Manners in 2025 (Full Q&A)
By Taylor Friedman | January 23, 2025

The University of Texas at Austin management professor shares his “Secrets of Successful Virtual Communication.”

Article
12 Tips for Conducting an Effective Video Conference Call
By Jennifer Dublino | January 07, 2025

Video calls are integral to business communication. Learn video conference call tips and discover the best business phone systems for video conferencing.

Article
Technology Should Enhance Communication
By Sean Peek | December 04, 2024

How is technology affecting business communication? Discover the risks and benefits of using technology in the workplace.

person dialing a phone
Article
RingCentral vs. Vonage: Business Phone System Comparison
By Nicole Fallon | October 16, 2024

RingCentral and Vonage are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.

Remote team meeting on a laptop
Article
RingCentral vs. Zoom Comparison
By Jessica Elliott | September 30, 2024

Decide which phone system is right for your business. Learn how features and pricing stack up in our RingCentral vs. Zoom comparison.

Article
What Is a Softphone?
By Mark Fairlie | September 30, 2024

Softphones help businesses deliver voice, text and video over the web via cloud-based VoIP service providers. Learn how to use softphones in your business.

Article
What Is a Cloud PBX?
By Mark Fairlie | September 30, 2024

Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and find cloud PBX providers.

Article
What is Interactive Voice Response?
By Mark Fairlie | September 30, 2024

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.

closeup of a hand on the receiver of an office phone
Article
What Is a Cloud-Based Phone System?
By Mark Fairlie | September 30, 2024

Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.

Article
What Is PBX?
By Mark Fairlie | September 30, 2024

Learn whether a PBX phone system is right for your business.

businesswoman talking on a phone
Article
What Is VoIP?
By Mark Fairlie | September 30, 2024

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Article
How Often Should You Upgrade Your Phone System?
By Sean Peek | September 30, 2024

Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.

person dialing a phone
Article
RingCentral vs. Dialpad Comparison
By Nicole Fallon | September 30, 2024

RingCentral and Dialpad are robust, scalable business phone systems. Compare their features and pricing to determine the best one for your small business.

video meeting on a laptop
Article
RingCentral vs. 8×8: How Do They Compare?
By Nicole Fallon | September 27, 2024

RingCentral and 8x8 are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.

Article
11 Mobile Apps to Stay Connected With Your Team
By Danielle Fallon-O’Leary | September 23, 2024

Staying connected with your team is especially important in remote and hybrid settings. Here are 11 mobile apps that can help.

Article
What Is SIP Trunking?
By Shannon Flynn | September 09, 2024

A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.

closeup of a hand on the receiver of an office phone
Article
RingCentral vs. Nextiva Comparison
By Mark Fairlie | September 06, 2024

RingCentral and Nextiva are leading VoIP systems with sophisticated features. Learn how they measure up and which is best for your business.

Article
Can You Run a Business via a Smartphone?
By Sean Peek | September 06, 2024

Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.

person dialing a phone
Article
Which Business Phone System Is Best for Your Business?
By Mark Fairlie | September 06, 2024

A business phone system can enhance business communications and improve productivity. Learn how to choose the best business phone system for your needs.

Article
Types of Phone Systems for Small Businesses
By Mark Fairlie | September 06, 2024

There are three primary types of business telephone systems: KSU, PBX and VoIP. Learn about each option and decide which one is best for your business.

Article
What Is a VoIP Number?
By Mark Fairlie | September 05, 2024

A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.

Article
Need a Business Phone Number, But Not a Business Phone?
By Max Freedman | September 05, 2024

A phone isn’t always necessary to do business these days. There are a number of options if you don’t need a traditional system.