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Latest: Advice, Tips and Resources

Best Pick
Best Business Employee Retirement Plans of 2025
By Kimberlee Leonard | June 30, 2025

Top retirement plans for small businesses include Human Interest, Guideline and Paychex, offering low fees and easy setup.

Article
About Us Page: Why Your Business Needs an ‘About’ Page
By Jennifer Dublino | June 30, 2025

Your website's About page is a marketing powerhouse that helps visitors get to know your brand. Learn best practices for creating an effective About page.

Article
Using Coupons to Drive Engagement and Retention
By Julie Thompson | June 30, 2025

Your customers want custom offers. Here's how you can use technology to offer coupons that engage customers and boost your bottom line.

Article
Emojis at Work: Should You Use Emojis in Business Communications?
By Sean Peek | June 27, 2025

Here’s how emojis add emotion to conversations, creating richer and more meaningful conversations by clarifying the tone of the written conversation.

Article
Tethering vs. Hotspots: What’s Better for Your Business?
By Mark Fairlie | June 27, 2025

This guide explains the differences between tethering and mobile hotspots, as well as which one might be better for your business.

Champagne toast in an office
Article
Drunk on Money? Why Celebrities Are Investing in Alcohol Brands
By Nicole Fallon | June 27, 2025

More celebrities are investing in alcohol brands than ever before. Here's why – and what you can learn.

Accountant using a calculator
Article
QuickBooks vs. Xero Comparison
By Mike Berner | June 27, 2025

QuickBooks and Xero are two of the most popular accounting software choices for small businesses. Here is how they compare.

person using a calculator to do accounting
Article
FreshBooks vs. QuickBooks Comparison
By Mike Berner | June 27, 2025

FreshBooks and QuickBooks are two of the best accounting software programs for small businesses. Here’s how they compare.

Quickbooks logo
Review
QuickBooks Online Review and Pricing
By Mike Berner | June 27, 2025

QuickBooks Online is an excellent small business accounting package. Learn about QuickBooks Online's features, like automation, security and integrations.

Article
QuickBooks Desktop vs. Online: Which Should You Use?
By Mark Fairlie | June 27, 2025

Should you use the desktop application or web browser version of QuickBooks? Here are some important updates about this software program.

Article
The Management Theory of Peter Drucker
By Sean Peek | June 27, 2025

Peter Drucker’s theory emphasizes decentralization, employee development, and setting clear objectives to drive innovation and long-term business success.

Article
The Management Theory of Henri Fayol
By Sean Peek | June 27, 2025

Henri Fayol’s management theory outlines 14 principles and 5 key functions that shaped modern leadership, from planning and organizing to controlling.

Article
How to Implement a Compressed Work Schedule
By Nicole Fallon | June 26, 2025

A compressed work schedule offers your employees additional days off without loss of income, benefits or productivity. Learn how to use it in your company.

Article
What is business.com+? Everything You Need to Know About Our Exclusive Membership Program
By Shari Weiss | June 26, 2025

The business.com+ membership program takes the pain out of choosing new business services by providing dedicated advisors and unbeatable deals. Learn more.

Article
Features of Call Center Systems
By Mark Fairlie | June 26, 2025

Call center systems can improve customer service and sales calls. Learn their features and capabilities and how your business can incorporate call centers.

Meeting in a conference room
Article
Flat Organization Structure: Why Do They Matter?
By Skye Schooley | June 26, 2025

Flat organizations reduce management layers to boost communication, agility and morale, but they may struggle with role clarity and career advancement.

Diverse office space
Article
Diversity, Equity and Inclusion in the United States: An Examination of 680 DEI Statements in 2022
By Ryan McGonagill | June 26, 2025

DEI study reveals only 16% of top US companies disclose diversity data; women and people of color remain underrepresented in senior roles and certain industries.

Article
Business Scams 101: Common Schemes and How to Avoid Them
By Chad Brooks | June 26, 2025

Scams like phishing and business identity theft are rising fast, with businesses losing billions. Protect your company by training staff and securing data.

Review
Wix Review
By Elizabeth Crumbly | June 26, 2025

Wix's POS excels in scheduling, integrates with top payment processors, but has high AmEx fees and $15 chargeback fees. It's only available in the US and Canada.

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Review
MassMutual Review
By Kimberlee Leonard | June 26, 2025

MassMutual's transparent retirement plans offer over 15,000 investment options, no mobile app, and upfront pricing with a $250 setup fee and $42 monthly charge.

Twilio logo
Review
Twilio Flex Review and Pricing
By Mark Fairlie | June 26, 2025

Twilio Flex is costly but ideal for businesses needing custom omnichannel communication solutions. Developers will love its customizability and robust API support.

Review
Time Doctor Review and Pricing
By Skye Schooley | June 26, 2025

Time Doctor boosts productivity by 22% with features like task tracking, distraction alerts, and screen recording but lacks phone support and GPS tracking.

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Review
Salesforce Service Cloud Review and Pricing
By Mark Fairlie | June 26, 2025

Salesforce Service Cloud excels as top call center software by enhancing agent productivity and customer satisfaction with robust CRM integration and AI support.

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Review
RingCentral Omnichannel CX Review and Pricing
By Mark Fairlie | June 26, 2025

RingCentral RingCX is top call center software for inbound teams, offering excellent analytics, training, and omnichannel routing, but AI features cost extra.

Review
Plooto Review
By Mike Berner | June 26, 2025

Plooto excels in payment automation with a 150,000-vendor network, but lacks full accounting features, a mobile app, and has limited integrations.

Review
GoTo Contact Center Review and Pricing
By Mark Fairlie | June 26, 2025

GoTo Contact Center is top for small businesses with its user-friendly, omnichannel support on a budget, but lacks AI features and extensive integrations.

Five9 company logo
Review
Five9 Review and Pricing
By Mark Fairlie | June 26, 2025

Five9 is the top call center solution for regulated industries, offering unmatched compliance and security. It's costly, lacks a free trial, and CRM integration costs extra.

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Review
DocuPhase Review and Pricing
By Sean Peek | June 26, 2025

DocuPhase excels in productivity with features like OCR, automatic file routing, and integrations, but lacks transparent pricing and can have a steep learning curve.

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Review
BusinessLoans.com Review
By Mike Berner | June 26, 2025

BusinessLoans.com is a marketplace, not a lender, offering loans from $10K to $3M. Rates start at 9%, but funding can be slower than competitors.