Buying Guides

Should you use the desktop application or web browser version of QuickBooks? Here are some important updates about this software program.

Peter Drucker’s theory emphasizes decentralization, employee development, and setting clear objectives to drive innovation and long-term business success.

Henri Fayol’s management theory outlines 14 principles and 5 key functions that shaped modern leadership, from planning and organizing to controlling.

A compressed work schedule offers your employees additional days off without loss of income, benefits or productivity. Learn how to use it in your company.

The business.com+ membership program takes the pain out of choosing new business services by providing dedicated advisors and unbeatable deals. Learn more.

Call center systems can improve customer service and sales calls. Learn their features and capabilities and how your business can incorporate call centers.

Flat organizations reduce management layers to boost communication, agility and morale, but they may struggle with role clarity and career advancement.

DEI study reveals only 16% of top US companies disclose diversity data; women and people of color remain underrepresented in senior roles and certain industries.

Scams like phishing and business identity theft are rising fast, with businesses losing billions. Protect your company by training staff and securing data.

Wix's POS excels in scheduling, integrates with top payment processors, but has high AmEx fees and $15 chargeback fees. It's only available in the US and Canada.

MassMutual's transparent retirement plans offer over 15,000 investment options, no mobile app, and upfront pricing with a $250 setup fee and $42 monthly charge.

Twilio Flex is costly but ideal for businesses needing custom omnichannel communication solutions. Developers will love its customizability and robust API support.

Time Doctor boosts productivity by 22% with features like task tracking, distraction alerts, and screen recording but lacks phone support and GPS tracking.

Salesforce Service Cloud excels as top call center software by enhancing agent productivity and customer satisfaction with robust CRM integration and AI support.

RingCentral RingCX is top call center software for inbound teams, offering excellent analytics, training, and omnichannel routing, but AI features cost extra.

Plooto excels in payment automation with a 150,000-vendor network, but lacks full accounting features, a mobile app, and has limited integrations.

GoTo Contact Center is top for small businesses with its user-friendly, omnichannel support on a budget, but lacks AI features and extensive integrations.

Five9 is the top call center solution for regulated industries, offering unmatched compliance and security. It's costly, lacks a free trial, and CRM integration costs extra.

DocuPhase excels in productivity with features like OCR, automatic file routing, and integrations, but lacks transparent pricing and can have a steep learning curve.

BusinessLoans.com is a marketplace, not a lender, offering loans from $10K to $3M. Rates start at 9%, but funding can be slower than competitors.

Businesses with 15+ employees must provide accommodations under the ADA. Simple, often free changes improve morale and diversity, benefiting all employees.

Viasat offers satellite internet with prioritized connections and rotating IPs for 96% of the U.S., ideal for rural businesses but slower than fiber options.

Top HR software for restaurants: Gusto excels in payroll, TriNet is ideal for new eateries, BambooHR shines in onboarding, Paycor offers great analytics, Rippling is user-friendly.

Nonbinary job seekers face bias as resumes with they/them pronouns get less interest from employers, despite most being Equal Opportunity Employers.

Business.com interns applied to 300+ jobs but got no offers; many applications were ignored. In-office roles got more interest than remote ones.

Amazon drivers are the happiest among gig workers, with 76% satisfied with pay and 59% with workload, while Grubhub drivers are least satisfied.

Corporate gift-giving influences nearly half of recipients to continue vendor relationships. Gift cards are preferred, while soaps and magazines are least favored.

67% of employees admit to workplace theft, with time theft being the most common. Managers are twice as likely to steal money compared to non-managers.

TriNet excels with industry-specific HR support, while Justworks offers transparent pricing and affordability, perfect for small businesses needing basic HR services.