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Latest: Advice, Tips and Resources

Article
SMS Marketing vs. Mobile Marketing: Where, When and How to Use Them
By Jennifer Dublino | April 02, 2024

SMS marketing is text message marketing and mobile marketing refers to a multichannel digital marketing strategy. Learn how to use both marketing methods.

Article
Tethering vs. Hotspots: What’s Better for Your Business?
By Mark Fairlie | April 02, 2024

This guide explains the differences between tethering and mobile hotspots, as well as which one might be better for your business.

Article
What is Payroll Reporting?
By Julie Thompson | April 02, 2024

Payroll reports list pay rates, hours, overtime, vacation, withholdings and more. Here's what your business needs to know about payroll reporting.

Article
What is a Receipt Printer? Thermal vs Impact Printers
By Sean Peek | April 01, 2024

Thermal and impact receipt printers do the same job but are suited to different locations.

Article
5 Steps to Engaging Your Audience on Social Media
By Rachelle Gordon | April 01, 2024

Social media followers are key to growing your brand reputation. Learn how to engage your social media audience with strategic content and other practices.

Murray Bartlett in The White Lotus
Article
White Lotus Teaches Managers How Not to Deal With Problem Customers
By Dan Ketchum | April 01, 2024

A White Lotus guide to customer service

Article
What Should You Do When a Client Ignores You?
By Lauren Kubiak | April 01, 2024

Is your client dodging your emails and calls? It might be time to move forward. Here's how to handle the situation.

Article
How to Accept Mobile Payments via SMS
By Jennifer Dublino | April 01, 2024

Accepting customer payments by SMS text can be quick and secure. Learn how to start accepting SMS payments and why this feature can improve your business.

hands using a smartphone
Article
MMS vs. SMS: Which Is Best for Text Message Marketing?
By Mark Fairlie | April 01, 2024

SMS and MMS are two different ways to send text messages. Learn how to choose the right one for your small business’s marketing campaign.

Article
How to Identify a True Leader
By Sean Peek | April 01, 2024

Follow these tips and tricks to make sure your next hire has the leadership skills you need on the team.

Article
Crystal Knows All: You’re Being Profiled
By Mark Fairlie | April 01, 2024

Crystal claims it can give you accurate personality insights on customers, prospects, candidates and co-workers to help you sell more and manage better.

Article
Time for Change: When to Rebrand and How to Begin the Process
By Julie Thompson | April 01, 2024

Businesses rebrand for various reasons, including growth and new market outreach. Learn how to begin rebranding and what rebranding mistakes to avoid.

Article
What Happens If You Can’t Repay Your SBA Loan?
By Donna Fuscaldo | March 28, 2024

Learn what happens when you can't pay back your small business loan from the SBA.

closeup of a hand on the receiver of an office phone
Article
What Are Multiline Phone Systems?
By Mark Fairlie | March 28, 2024

Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.

Article
The SBSS Score Explained: What It Is and Why It Matters When Applying for a Loan
By Jamie Johnson | March 25, 2024

Your SBSS score matters when you're applying for a small business loan. Here's what you need to know.

Article
Everything You Need to Know About the Statement of Shareholder Equity
By Donna Fuscaldo | March 25, 2024

A statement of shareholder equity can tell you if your business is doing well or if it's time to fine-tune some of your activities.

Article
How to Build Brand Advocacy in 6 Simple Steps
By Jennifer Dublino | March 25, 2024

Brand advocacy is when customers are so happy with your brand that they promote it. Learn how to encourage organic advocacy and find brand ambassadors.

Article
There’s a Fee for That: Pros and Cons of Surcharging Credit Cards
By Jennifer Dublino | March 25, 2024

Should you start surcharging to mitigate credit card processing fees? Learn the pros and cons of surcharging, as well as some alternatives.

Article
How Telematics Can Improve Worksite Productivity
By Mark Fairlie | March 25, 2024

See how telematic systems help you keep track of your fleet and machinery, allowing you to plan a safer, more efficient worksite.

Article
How to Handle a Bad Hire
By Skye Schooley | March 23, 2024

How much will a crummy employee set your business back? Find out here and get the steps to resolve the issue.

open plan workspace
Article
What is a Holacracy? The Holacratic Workplace
By Genia Stevens | March 22, 2024

In a holacratic workplace, there's no traditional leadership hierarchy; team members assume multiple roles. Learn if holacracy is right for your business.

Article
What SMBs Need to Know About Electronic Logging Devices
By Sean Peek | March 21, 2024

If you operate a small fleet for your business, you may be required to abide by FMCSA regulations for electronic logging devices (ELDs).

Article
The 5:3:2 Rule for Social Media Explained
By Jennifer Dublino | March 19, 2024

Social followers don't always want a hard sell, but you must accomplish business goals. Learn what to post and how much of each content type is optimal.

Article
Corporate Wellness Programs: Health Benefits With Some Legal Risks
By Jennifer Post | March 18, 2024

Corporate wellness programs are company-led initiatives to improve or maintain employee health and well-being. Learn the benefits and risks involved.

Article
8 Tips to Manage Your Time as a Small Business Owner
By Jennifer Dublino | March 18, 2024

Small business owners are constantly pulled in different directions. Follow these time-management tips to maximize your effectiveness.

Article
How to Hire and Staff for Your Business
By Chad Brooks | March 18, 2024

Learn strategies and techniques for hiring employees as you build up a staff for your small business.

Article
Credit Card Receivables Financing
By Jennifer Dublino | March 18, 2024

Credit card receivables are a vital short-term financing source. Learn how to leverage your credit card receivables to get cash for your business quickly.

Article
6 Direct Deposit Alternatives
By Julie Thompson | March 15, 2024

While most employers offer direct deposit for paychecks, it's not helpful for employees without banking options. Learn some direct deposit alternatives.

Article
14 Ways to Save Money on Business Insurance
By Kimberlee Leonard | March 15, 2024

You shouldn't cut corners when it comes to business insurance. Here are ways to reduce your insurance premiums without sacrificing coverage.

Article
What to Know About Bereavement Leave
By Skye Schooley | March 15, 2024

Create a bereavement leave policy that follows these laws and best practices.