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Latest: Advice, Tips and Resources

Article
What Does a Great Customer Experience Look Like Now?
By Jennifer Dublino | September 20, 2024

Customer expectations have changed due to the COVID-19 pandemic. To stay competitive, be sure to provide the level of service that customers expect now.

Article
Do Awards Really Do Anything for Your Company?
By Julie Thompson | September 19, 2024

Winning awards has numerous business benefits, including increased income and employee morale. Learn how to win awards for your business.

Article
11 Essential Components of Excellent Customer Service
By Megan Totka | September 19, 2024

Looking to improve your company's customer service? Make sure everyone on your team follows these best practices.

Article
How Important Are Job References?
By Skye Schooley | September 19, 2024

Employers often ask for job references before making a hiring decision. Here are tips on choosing the right people so you get that position.

Best Pick
The Best Time and Attendance Services of 2024
By Skye Schooley | September 18, 2024

Looking for the best time and attendance software? We have easy-to-read, expert unbiased reviews and feature comparisons of the best and most affordable programs.

Article
A Small Business’s Guide to the Different Types of Cloud Services
By Kristy Blackmon | September 17, 2024

Small and midsize businesses can benefit from migrating to the cloud. Learn cloud service types and the pros and cons of moving operations to the cloud

Article
Gap Insurance for Healthcare? Look for More of It in 2024
By Kimberlee Leonard | September 17, 2024

Gap insurance is supplemental health coverage paired with a high-deductible major medical plan. The goal is to help employees cover out-of-pocket expenses.

Article
How to Keep Your Business Out of Bankruptcy
By Danielle Fallon-O’Leary | September 17, 2024

Proper budgeting and cash flow management can help protect your business from bankruptcy. Learn the steps you can take to avoid it.

Article
Does Your Business Need a Code of Ethics or Conduct?
By Jennifer Dublino | September 17, 2024

Formal codes of ethics and conduct can ensure consistency in an organization. Learn if your business needs a code of ethics and code of conduct — or both.

Article
10 Key Considerations to Make When Selling a Business
By Sean Peek | September 17, 2024

Selling a business is a big endeavor. Here is what you need to consider before putting your company on the market.

Article
11 Ways to Drastically Cut Business Costs
By Katharine Paljug | September 17, 2024

Small businesses often have slim profit margins. Learn how to cut expenses to boost cash flow, invest in growth and lower prices without impacting revenue.

Article
How to Dissolve a Partnership Agreement
By Sean Peek | September 17, 2024

The end of a partnership is usually difficult for a number of reasons. Here's how to end a partnership on good terms.

Article
How to Take a Vacation as a Small Business Owner
By Laura Spawn | September 17, 2024

Small business owners need vacations to help them achieve a healthy work-life balance. Here's how to keep your business running smoothly while you're away.

Article
Better Than Coffee: 10 Podcasts That Will Inspire Your Mornings
By Jamie Johnson | September 17, 2024

Here are the best podcasts that business owners should listen to for daily inspiration and entrepreneurial advice.

Argyle from Stranger Things
Article
Stranger Things: A Strong Company Culture Bakes In Employee Trust, Dude
By Ali Saleh | September 16, 2024

Even though Argyle is spacey, his strong sense of camaraderie with another Surfer Boy Pizza worker saves the world.

Adam Sandler Hustle movie
Article
Hustle: Why Every Hiring Team Needs a Stanley Sugarman
By Ali Saleh | September 16, 2024

Netflix’s summer basketball flick Hustle was an instant favorite among viewers and critics — and offers a business lesson.

Article
8 Branches of Business Management
By Nicole Fallon | September 16, 2024

Business management helps a company function and achieve goals. Here's what you need to know about each of its eight main sectors.

Article
How to Create Community Around Your Brand
By Jennifer Dublino | September 13, 2024

Cultivating a fan community around your brand and products can create marketing and retention opportunities. Learn how to build a robust brand community.

Brilliant POS logo
Review
Brilliant POS Review
By Quinn Springett | September 12, 2024

Brilliant is a cloud-based POS system with excellent employee management features. Learn how Brilliant can track wages, hours, payroll and schedules.

Article
Build a Brand That Attracts Gen Z and Millennial Customers
By Sean Peek | September 12, 2024

Check out these branding tips for business owners to connect with Generation Z and millennial consumers.

Article
Why In-House and Freelance Web Developers Are Both Ideal for Small Businesses
By Mark Fairlie | September 12, 2024

See the pros and cons of hiring freelance web developers versus having them on staff and find out how to decide which is best for your business.

Article
When Does Your Business Credit Score Matter?
By Donna Fuscaldo | September 11, 2024

Your business credit score is related to but separate from your personal credit score. Learn what a business credit score is and why it matters.

Article
Do It for Me: The Next Evolution of the On-Demand Economy
By Jamie Johnson | September 11, 2024

Consumers want convenience, which often means they want someone to do something for them on demand. Learn how to take advantage of the DIFM movement.

creative marketing team
Article
Are You Telling the Right Story About Your Brand?
By Sean Peek | September 10, 2024

Learn how to identify and share the right story about your brand to usher in loyal consumers.

Article
Learn by Example: 7 Successful Small Business Marketing Campaigns
By Sean Peek | September 10, 2024

Marketing is especially important for small businesses that want to expand their reach. Learn how five businesses found success with impactful campaigns.

Article
Understanding Customer Emotions and Addressing Them in Your Sales Strategy
By Sean Peek | September 09, 2024

Emotion is the driving force in today's buying process. Learn how to tap the feelings that drive customers' buying decisions.

Office workers
Article
Don’t Scare Employees With This Employment TRAP
By Skye Schooley | September 09, 2024

Find out what training repayment agreement provisions (TRAPs) are, whether they're legal and their advantages for employers.

Article
What Is SIP Trunking?
By Shannon Flynn | September 09, 2024

A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.

Article
Retail or E-tail? Buying Online vs. Buying in Person
By Jennifer Dublino | September 09, 2024

Online and in-person sales each have advantages and disadvantages. Learn how to recognize their values and maximize both strategies to meet customer needs.