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Twilio Flex is a programmable cloud contact center at $1/hour per active user or $150/month per named user. Requires developers but offers deep customization.

Business.com research shows 56% of companies underrepresent women and 47% underrepresent people of color, with senior leadership gaps even more pronounced.

Salesforce Service Cloud provides omnichannel support, Einstein AI, and customizable workflows starting at $25/user/month for enterprise service teams.

Wix provides 900+ templates, AI website building tools, and drag-and-drop design for small businesses, portfolios, and online stores starting at $17/month.

RingCentral RingCX is top call center software for inbound teams, with excellent analytics, training tools, and omnichannel routing. AI features cost extra.

Five9 offers cloud contact center software with AI routing, compliance features for HIPAA and PCI DSS, and gamification. Plans range from $149-$299/user/month.

SMS marketing is text message marketing and mobile marketing refers to a multichannel digital marketing strategy. Learn how to use both marketing methods.

Influencer marketing can benefit your business, but before hiring someone, make sure you do your homework and research their true influence.

Revver, formerly Rubex by eFileCabinet, has excellent document storage capacity and workflow management tools. See features and pricing.

Fiduciary liability insurance protects a business from claims that a benefits plan was mismanaged. Learn what fiduciary liability insurance covers.

While FreshBooks is popular accounting software, others might work better for your company. Learn about some alternatives.

Learn how to create a seamless digital customer journey across multiple channels for a frictionless buying experience.

If a lawsuit targets a firm's directors and officers, directors and officers insurance protects their personal assets. Learn how D&O insurance works.

Cyber and data breach insurance cover data breach costs, but cyber adds more protection. Learn how to choose the right insurance for your business.

Salesforce, Pipedrive and Zoho offer CRM solutions tailored for real estate professionals with lead management and automation tools.

When your small business needs a funding source, you may consider a loan or try crowdfunding. Learn how to choose the right option for your business.

Many copiers, scanners and multifunction printers include automatic document feeders. Learn how automatic document feeders save you time and resources.

It's easy to idolize famous CEOs and admire their drive to innovate. But some have gone way off course.

Small business leaders spend more time on email and admin than strategy. Learn how to reclaim time through delegation, focus and technology.

Helcim offers transparent interchange-plus pricing, no monthly fees, free POS tools and strong support, making it a great all-in-one credit card platform.

Military veterans seeking to transition to entrepreneurial ventures have a wealth of resources at their disposal. Learn how to access resources for vets.

Explore project management skills and tools such as monday.com to manage teams, tasks and timelines.

Projection mapping is a great way to impress customers and brand your business, but you should look into the legal implications first.

More followers don’t always translate into sales, so is social media marketing still important for businesses? Here is why you should make the effort.

Gusto's automated payroll management system is popular, but it lacks integration and other features. Read about six Gusto alternatives for your business.

If your business struggles with its volume of inbound calls, a call center service can help. Here's what you should consider before partnering with one.

A key component of an insurance policy is restitution for those who have a claim against you. Here’s how indemnity insurance provides that.

What are your state's requirements for commercial auto insurance coverage? Learn what you and your business need to do to avoid penalties.

High employee engagement can benefit your business. Learn what tools and strategies to use to improve employee engagement within your organization.

Your SBSS score matters when you're applying for a small business loan. Here's what you need to know.