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Latest: Advice, Tips and Resources

Article
4 Simple Steps to Valuing Your Small Business
By Russell Smith | April 03, 2024

Calculating your business's value accurately is crucial if you want to sell it or seek investors. Learn four steps for calculating your business valuation.

Article
9 Most Effective Apps for Internal Communication
By Sean Peek | April 02, 2024

The best internal communication tools help remote and in-office teams improve their relationships and workflows. See our top picks.

Article
Small Business 401(k) Plans: What to Know About Employee Retirement Plans
By Jennifer Dublino | April 02, 2024

Learn the ins and outs of 401(k) plans to make sure you comply and help your employees save as much as possible.

Article
Turn Your Genealogy Hobby Into a Side Business
By Chad Brooks | April 02, 2024

Have you ever considered starting a genealogy business? This guide will walk you through the steps of starting a home-based genealogy business.

office meeting
Article
Marketing Fail: 5 Customers Who Want to Destroy Your Business
By Andrew McDermott | April 02, 2024

Predatory customers are hurting your business. Learn the five types of toxic customers you may face and how to stop marketing to them.

Article
SMS Marketing vs. Mobile Marketing: Where, When and How to Use Them
By Jennifer Dublino | April 02, 2024

SMS marketing is text message marketing and mobile marketing refers to a multichannel digital marketing strategy. Learn how to use both marketing methods.

Article
Tethering vs. Hotspots: What’s Better for Your Business?
By Mark Fairlie | April 02, 2024

This guide explains the differences between tethering and mobile hotspots, as well as which one might be better for your business.

Article
What is Payroll Reporting?
By Julie Thompson | April 02, 2024

Payroll reports list pay rates, hours, overtime, vacation, withholdings and more. Here's what your business needs to know about payroll reporting.

Article
Small Business Guide to a Restaurant Management System
By Kiely Kuligowski | April 01, 2024

Restaurant management systems are essential tools that help you manage sales, staff, inventory and more. Learn which type might benefit your business best.

Article
What is a Receipt Printer? Thermal vs Impact Printers
By Sean Peek | April 01, 2024

Thermal and impact receipt printers do the same job but are suited to different locations.

Article
How New-Age Social Media Marketing Is Changing and What You Need to Know
By Aaron Irmas | April 01, 2024

Social media marketing is effective for brands, but it's evolving rapidly. Learn how to leverage social media marketing today and identify future trends.

Article
5 Steps to Engaging Your Audience on Social Media
By Rachelle Gordon | April 01, 2024

Social media followers are key to growing your brand reputation. Learn how to engage your social media audience with strategic content and other practices.

Murray Bartlett in The White Lotus
Article
White Lotus Teaches Managers How Not to Deal With Problem Customers
By Dan Ketchum | April 01, 2024

A White Lotus guide to customer service

Article
What Should You Do When a Client Ignores You?
By Lauren Kubiak | April 01, 2024

Is your client dodging your emails and calls? It might be time to move forward. Here's how to handle the situation.

Article
How to Accept Mobile Payments via SMS
By Jennifer Dublino | April 01, 2024

Accepting customer payments by SMS text can be quick and secure. Learn how to start accepting SMS payments and why this feature can improve your business.

hands using a smartphone
Article
MMS vs. SMS: Which Is Best for Text Message Marketing?
By Mark Fairlie | April 01, 2024

SMS and MMS are two different ways to send text messages. Learn how to choose the right one for your small business’s marketing campaign.

Article
How to Identify a True Leader
By Sean Peek | April 01, 2024

Follow these tips and tricks to make sure your next hire has the leadership skills you need on the team.

Article
Crystal Knows All: You’re Being Profiled
By Mark Fairlie | April 01, 2024

Crystal claims it can give you accurate personality insights on customers, prospects, candidates and co-workers to help you sell more and manage better.

Article
Why It’s Important New Hires Fit a Company’s Culture
By Andrew Martins | April 01, 2024

Business owners who want a cohesive workplace must ensure new hires fit the company culture. Learn why a cultural fit is vital and how to qualify people.

Article
Time for Change: When to Rebrand and How to Begin the Process
By Julie Thompson | April 01, 2024

Businesses rebrand for various reasons, including growth and new market outreach. Learn how to begin rebranding and what rebranding mistakes to avoid.

Article
The 8 Cheapest Franchises to Buy in 2024
By Sean Peek | April 01, 2024

Franchises are a good way to own and run a business without having to determine what to sell or how to market it. Learn about low-cost opportunities.

Article
What Happens If You Can’t Repay Your SBA Loan?
By Donna Fuscaldo | March 28, 2024

Learn what happens when you can't pay back your small business loan from the SBA.

closeup of a hand on the receiver of an office phone
Article
What Are Multiline Phone Systems?
By Mark Fairlie | March 28, 2024

Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.

Article
The SBSS Score Explained: What It Is and Why It Matters When Applying for a Loan
By Jamie Johnson | March 25, 2024

Your SBSS score matters when you're applying for a small business loan. Here's what you need to know.

Article
Everything You Need to Know About the Statement of Shareholder Equity
By Donna Fuscaldo | March 25, 2024

A statement of shareholder equity can tell you if your business is doing well or if it's time to fine-tune some of your activities.

Article
How to Build Brand Advocacy in 6 Simple Steps
By Jennifer Dublino | March 25, 2024

Brand advocacy is when customers are so happy with your brand that they promote it. Learn how to encourage organic advocacy and find brand ambassadors.

Article
There’s a Fee for That: Pros and Cons of Surcharging Credit Cards
By Jennifer Dublino | March 25, 2024

Should you start surcharging to mitigate credit card processing fees? Learn the pros and cons of surcharging, as well as some alternatives.

Article
How Telematics Can Improve Worksite Productivity
By Mark Fairlie | March 25, 2024

See how telematic systems help you keep track of your fleet and machinery, allowing you to plan a safer, more efficient worksite.

Article
Beyond the Clock: The Benefits of Highly Motivated Employees
By Skye Schooley | March 25, 2024

Learn the links between highly motivated employees and high employee engagement – and how both can benefit your business.

Article
How to Handle a Bad Hire
By Skye Schooley | March 23, 2024

How much will a crummy employee set your business back? Find out here and get the steps to resolve the issue.