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Sales

Your business can’t make money without sales, and our Sales hub resources will help you close the deal. Explore guidance on everything from negotiation tips to understanding sales funnels, which can help you improve both your individual sales skills and your entire team’s ability to land new customers.

Latest: Advice, Tips and Resources

Article
How Social Selling Can Improve Your Sales Process
By Julie Thompson | February 02, 2026

Learn how connecting with prospects on social media can improve your lead-generation efforts.

Article
The Pros and Cons of Offering Money-Back Guarantees
By Sean Peek | January 30, 2026

Offering money-back guarantees has both pros and cons. See whether a money-back guarantee is right for your business.

Article
From Mall Madness to Sadness: Why Shopping Centers May Soon Be Obsolete
By Jamie Johnson | January 30, 2026

Find out how to keep your mall-based business alive and how to embrace e-commerce as shopping centers decline.

Salespeople discussing numbers
Article
You’ve Got Leads But Why Aren’t They Buying?
By Jennifer Dublino | January 30, 2026

Understand why leads aren’t turning into sales and how to turn potential customers into buyers.

businessman talking on a phone in an office setting
Article
Sell Yourself: 7 Secrets to Appearing Confident During a Sales Pitch
By Julie Thompson | January 29, 2026

Build sales pitch confidence through consistent practice, product belief, determined attitude, authentic expressions and allowing yourself to make mistakes.

Article
Secrets to Selling Intangible Products and Services
By Jonathan Furman | January 28, 2026

When you're selling intangible goods and services, you'll need to create a unique marketing plan and sales process involving trust. Learn what's involved.

Article
The Rule of 9s: Will Charm Pricing Work for Your Business?
By Kimberlee Leonard | January 28, 2026

Don’t leave your pricing strategy to guesswork. Charm pricing has been proven to lift sales, but will it work for you? Read on to learn more.

Best Pick
The Best Call Center Software In 2026
By Mark Fairlie | January 28, 2026

Five9, Twilio and GoTo provide cloud-based call center solutions with AI-powered routing, analytics and omnichannel support.

Article
Use Role-Playing to Engage Your Sales Force
By Mark Fairlie | January 27, 2026

Sales skills can be taught, and role-playing is a great way to improve them. Here are tips and examples to incorporate role-playing into your training.

Article
Complete Guide to Winning Customers Over The Phone
By Max Freedman | January 27, 2026

Master outbound sales with confident tone, active listening, objection handling, smile while talking, proper breathing techniques, and CRM integrations.

Article
Sales Methodologies
By Skye Schooley | January 27, 2026

Learn which sales methodologies work best for small businesses. Compare SPIN, Challenger, MEDDIC & more, plus get a 30-day rollout plan to drive results.

Article
Expanding Your Small Business’s Distribution Channels
By Sean Peek | January 23, 2026

To boost sales and brand awareness, you should consider expanding your distribution channels. Learn more about your options.

Article
9 Ways to Generate More (and Better) Sales Leads for Your Business
By Adam Uzialko | January 22, 2026

Sales leads are important to your business. Here is how you can generate more leads and manage them better by choosing the best CRM system for your needs.

busy office
Article
9 Ways to Build a Positive Sales Culture
By Megan Totka | January 22, 2026

A successful sales team is the lifeblood of your company. Learn how to develop a healthy, positive sales culture that fosters success for your business.

Article
How to Find Anyone’s Business Email Address
By Julie Thompson | January 21, 2026

Our step-by-step guide will help you find the email addresses you need. Plus, get proven tips for sending cold emails for your business.

Article
Increase Sales With These Proven Tactics
By David Gargaro | January 21, 2026

Growing sales is crucial for small business success. Learn proven ways to increase sales and help your small business grow.

marketing meeting
Article
What Is Retargeting and How Can It Boost Conversions?
By Adam Uzialko | January 20, 2026

Find out how retargeting works, how it differs from remarketing and how it can increase conversions for your business.

creative marketing team
Article
Why E-Commerce Marketing Campaigns Fail and How to Fix Them
By Danielle Fallon-O’Leary | January 20, 2026

Learn the most common reasons why most e-commerce marketing campaigns fail.

Article
E-Commerce Security: 10 Best Practices to Protect Your Online Store
By Jack Danielson | January 20, 2026

A secure platform is the foundation to protect your online store. Here are some security tips to keep your e-commerce site safe from fraud and hackers.

business movie
Article
Keys to CRM Success for Small Businesses
By Mark Fairlie | January 16, 2026

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement CRM software successfully.

Article
What Is Sales Pipeline Management?
By Nicole Fallon | January 14, 2026

Discover what a sales pipeline is, how to manage it, and ways to optimize your own pipeline.

Article
The Psychology of Sales
By Max Freedman | January 13, 2026

There is a lot of psychology involved in trying to make a sale. Here are the key principles to understand when you're marketing to your customers.

Businesswoman presenting in a meeting
Article
7 Things Entrepreneurs Should Know About Sales and Marketing Today
By Jennifer Dublino | January 12, 2026

Successful entrepreneurs have adjusted marketing and sales mindsets to incorporate digital tools and analytics. Learn today's marketing and sales trends.

Article
Creating a Sales Manual
By Jamie Johnson | January 12, 2026

Your company sales manual is your sales department's "how-to" guide for achieving success. Learn how to create one.

Article
Online vs In-Store Shopping: What’s Changed in 2026
By Jennifer Dublino | January 06, 2026

E-commerce offers convenience and scale, while in-store shopping provides sensory experiences and personal service; many businesses thrive using both.

Office workers
Article
Largest Online Marketplaces and Retailers Worldwide
By Mark Fairlie | January 06, 2026

China leads global ecommerce with $3.45 trillion in sales. Top platforms include Amazon, Alibaba, Taobao, Pinduoduo, JD.com and Temu serving billions worldwide.

Article
How to Reduce Abandoned E-Commerce Carts With Email Marketing
By Skye Schooley | January 02, 2026

Shopping cart abandonment represents lost web sales. Learn how to use email marketing campaigns to reduce and recover abandoned e-commerce shopping carts.

Article
9 Lead Conversion Tips for Success
By Andrew Martins | January 02, 2026

No matter how you generate business leads, you need to turn brand awareness into actual sales. Here are nine lead conversion tips from industry insiders.

Article
Open for Business: 5 Options for Setting Up an Online Store
By Jennifer Dublino | January 02, 2026

There are various ways to open an e-commerce store and start selling online. Learn your online store options and their pros and cons.

Article
Is Wholesale Over? The Death of the Middleman
By Jennifer Dublino | December 19, 2025

The internet has reduced the need for wholesalers that act as middlemen in the sales process. Learn the pros and cons of direct-to-consumer transactions.