Technology Solutions

Softphones help businesses deliver voice, text and video over the web via cloud-based VoIP service providers. Learn how to use softphones in your business.

Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and find cloud PBX providers.

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.

Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.

Learn whether a PBX phone system is right for your business.

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.

RingCentral and Dialpad are robust, scalable business phone systems. Compare their features and pricing to determine the best one for your small business.

RingCentral and 8x8 are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.

Should you choose Nextiva or 8x8 for your business phone system? Nextiva is user-friendly, but 8x8 offers global workforce support. Learn how they compare.

A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.

RingCentral and Nextiva are leading VoIP systems with sophisticated features. Learn how they measure up and which is best for your business.

Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.

A business phone system can enhance business communications and improve productivity. Learn how to choose the best business phone system for your needs.

There are three primary types of business telephone systems: KSU, PBX and VoIP. Learn about each option and decide which one is best for your business.

A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.

A phone isn’t always necessary to do business these days. There are a number of options if you don’t need a traditional system.

Learn everything you need to know about two of the leading cloud-based infrastructure as a service providers, including how features compare.

Companies must adopt a tech mindset in their corporate identity. Learn why every business is a tech company and how to incorporate tech in your operations.

Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.

Learn all about digital personal assistants, and seven ways they can improve your workplace.

A document management system can enhance security, streamline workflows and increase productivity. Learn how to choose the best DMS for your business.

Interest in virtual reality business ventures is high. Learn about five virtual reality use cases and the pros and cons of virtual reality in business.

Compressing photos is easy. Learn how to compress JPEG images using a few simple tools.

ActivTrak from Birch Grove Software is an affordable employee monitoring solution that includes a free version suitable for small businesses with just a few users. It is our best pick for free...

For some companies, faxing is more important than ever. Learn the benefits faxes provide and the online fax services you should consider using.

Your SMB may have survived without big data. However, big data isn't just about big business anymore. Learn how to use big data to grow sales and profits.

This guide explains the importance of EMR systems and medical practice management software to medical practices, how to choose the right platform for your organization, and which EMR systems and...

Medical billing services offer healthcare organizations the option to outsource their revenue cycle management (RCM) processes, including medical coding and billing.