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Technology

It's impossible to a run a modern business without technology services. Our technology hub will guide you toward the software and tools necessary not just for everyday operations but also cost efficiency and long-term growth. Get recommendations for cutting-edge platforms, learn about the rise of AI-powered tech and find out what solutions can help you take your business to the next level.

Latest Small Business Technology Tips, Trends and Advice

Article
What Is a Softphone?
By Mark Fairlie | September 30, 2024

Softphones help businesses deliver voice, text and video over the web via cloud-based VoIP service providers. Learn how to use softphones in your business.

Article
What Is a Cloud PBX?
By Mark Fairlie | September 30, 2024

Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and find cloud PBX providers.

Article
What is Interactive Voice Response?
By Mark Fairlie | September 30, 2024

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.

closeup of a hand on the receiver of an office phone
Article
What Is a Cloud-Based Phone System?
By Mark Fairlie | September 30, 2024

Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.

Article
What Is PBX?
By Mark Fairlie | September 30, 2024

Learn whether a PBX phone system is right for your business.

businesswoman talking on a phone
Article
What Is VoIP?
By Mark Fairlie | September 30, 2024

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Article
How Often Should You Upgrade Your Phone System?
By Sean Peek | September 30, 2024

Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.

person dialing a phone
Article
RingCentral vs. Dialpad Comparison
By Nicole Fallon | September 30, 2024

RingCentral and Dialpad are robust, scalable business phone systems. Compare their features and pricing to determine the best one for your small business.

video meeting on a laptop
Article
RingCentral vs. 8×8: How Do They Compare?
By Nicole Fallon | September 27, 2024

RingCentral and 8x8 are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.

businesswoman talking on a phone
Article
Nextiva vs. 8×8: Business Phone System Comparison
By Jessica Elliott | September 27, 2024

Should you choose Nextiva or 8x8 for your business phone system? Nextiva is user-friendly, but 8x8 offers global workforce support. Learn how they compare.

IT specialist at a server
Article
A Cybersecurity Plan for Small Business Owners
By Mark Fairlie | September 26, 2024

Learn how to develop a cybersecurity plan that prevents or stops cyberattacks before they harm your business.

Article
11 Mobile Apps to Stay Connected With Your Team
By Danielle Fallon-O’Leary | September 23, 2024

Staying connected with your team is especially important in remote and hybrid settings. Here are 11 mobile apps that can help.

Article
A Small Business’s Guide to the Different Types of Cloud Services
By Kristy Blackmon | September 17, 2024

Small and midsize businesses can benefit from migrating to the cloud. Learn cloud service types and the pros and cons of moving operations to the cloud

Article
What Is SIP Trunking?
By Shannon Flynn | September 09, 2024

A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.

closeup of a hand on the receiver of an office phone
Article
RingCentral vs. Nextiva Comparison
By Mark Fairlie | September 06, 2024

RingCentral and Nextiva are leading VoIP systems with sophisticated features. Learn how they measure up and which is best for your business.

Article
Can You Run a Business via a Smartphone?
By Sean Peek | September 06, 2024

Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.

person dialing a phone
Article
Which Business Phone System Is Best for Your Business?
By Mark Fairlie | September 06, 2024

A business phone system can enhance business communications and improve productivity. Learn how to choose the best business phone system for your needs.

Article
Types of Phone Systems for Small Businesses
By Mark Fairlie | September 06, 2024

There are three primary types of business telephone systems: KSU, PBX and VoIP. Learn about each option and decide which one is best for your business.

Article
What Is a VoIP Number?
By Mark Fairlie | September 05, 2024

A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.

Article
Need a Business Phone Number, But Not a Business Phone?
By Max Freedman | September 05, 2024

A phone isn’t always necessary to do business these days. There are a number of options if you don’t need a traditional system.

Article
International Calling Costs: Everything You Need to Know
By Marc Prosser | August 15, 2024

Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.

Article
Advice for Choosing a Small Business Document Management System
By Skye Schooley | August 13, 2024

A document management system can enhance security, streamline workflows and increase productivity. Learn how to choose the best DMS for your business.

Article
How to Do a Cybersecurity Risk Assessment
By Mark Fairlie | August 07, 2024

Businesses must convince customers their personal data is safe. Run a cybersecurity risk assessment to protect company and customer data.

Article
Cybercrime to Reach $23 Trillion By 2027: What Can We Do?
By Mark Fairlie | August 01, 2024

Cybercriminals won't ignore you because your business is small. Learn 20 ways to protect a company from a damaging data breach and how to respond to one.

Article
How to Compress Photos
By Bennett Conlin | July 25, 2024

Compressing photos is easy. Learn how to compress JPEG images using a few simple tools.

Article
Why Businesses Are Still Sending Faxes in 2025
By Mark Fairlie | July 23, 2024

For some companies, faxing is more important than ever. Learn the benefits faxes provide and the online fax services you should consider using.

Review
FleetUp Review and Pricing
By Mark Fairlie | July 18, 2024

FleetUp excels at helping businesses improve driver efficiency and reduce costs while delivering strong customer service and support. See plan options.

Review
GPS Trackit Review and Pricing
By Mark Fairlie | July 18, 2024

GPS Trackit is a cost-effective fleet tracking platform with leading video telematics capabilities. See pricing and more key details.

Review
ClearPathGPS Review and Pricing
By Mark Fairlie | July 18, 2024

ClearPathGPS is a great fleet tracking system for budget-conscious businesses. See its features, plans and prices.

Review
Verizon Connect Fleet Management Review and Pricing
By Mark Fairlie | July 18, 2024

Verizon Connect provides a wide selection of GPS fleet tracking services that are scalable to meet the needs of any fleet size.